Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

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Non Profit Girls

ERP software for non-profit organizations

A modern ERP system helps non-profits manage funds, grants, programs, and people on one platform giving teams better visibility, stronger compliance, and more time to focus on their mission.

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Accompanying you every step of the way

Awareness and engagement
Fundraising and donor acquisition
Grants & awards management
Pledges & gifts
Program & project planning
Program delivery
Financial management & compliance
Impact measurement

Multiply your impact with an ERP for non-profits

Clear fund, grant & budget control

ERP systems give nonprofits a structured way to manage restricted vs. unrestricted funds, link grants to budgets and spending rules, and maintain accurate audit trails. This reduces manual oversight and ensures every dollar is tracked according to donor and grant requirements.

Unified data across donors, programs & HR

Instead of working in disconnected systems, nonprofits can centralize donor records, program data, volunteer and staff information, and operational workflows on one platform. This creates a single source of truth that strengthens planning, forecasting, and reporting across the organization.

Real-time financial & operational visibility

Built-in dashboards and analytics offer immediate insight into cash flow, spending, program performance, and resource allocation. Leaders gain the clarity they need to respond quickly, make informed decisions, and support long-term sustainability.

Automation that reduces manual work

By automating reconciliations, allocations, journal entries, approvals, and other routine tasks, ERP systems help nonprofits move away from spreadsheet-driven processes. Teams reclaim valuable time that can be invested directly into mission delivery.

Compliance & audit-ready processes

ERP platforms maintain detailed audit trails, enforce approvals, and support compliance with nonprofit, government, and grantor regulations. This reduces audit stress and ensures documentation is always complete and accessible.

Seamless multi-entity & partner coordination

For organizations managing multiple programs, locations, contractors, or partner groups, ERP provides a unified structure for budgets, reporting, and collaboration. This makes it easier to keep teams aligned and operations running smoothly across the entire organization.

Clear fund, grant & budget control

Unified data across donors, programs & HR

Real-time financial & operational visibility

Automation that reduces manual work

Compliance & audit-ready processes

Seamless multi-entity & partner coordination

ERP systems give nonprofits a structured way to manage restricted vs. unrestricted funds, link grants to budgets and spending rules, and maintain accurate audit trails. This reduces manual oversight and ensures every dollar is tracked according to donor and grant requirements.

Instead of working in disconnected systems, nonprofits can centralize donor records, program data, volunteer and staff information, and operational workflows on one platform. This creates a single source of truth that strengthens planning, forecasting, and reporting across the organization.

Built-in dashboards and analytics offer immediate insight into cash flow, spending, program performance, and resource allocation. Leaders gain the clarity they need to respond quickly, make informed decisions, and support long-term sustainability.

By automating reconciliations, allocations, journal entries, approvals, and other routine tasks, ERP systems help nonprofits move away from spreadsheet-driven processes. Teams reclaim valuable time that can be invested directly into mission delivery.

ERP platforms maintain detailed audit trails, enforce approvals, and support compliance with nonprofit, government, and grantor regulations. This reduces audit stress and ensures documentation is always complete and accessible.

For organizations managing multiple programs, locations, contractors, or partner groups, ERP provides a unified structure for budgets, reporting, and collaboration. This makes it easier to keep teams aligned and operations running smoothly across the entire organization.

Robust ERP features built to drive social change

Embedded AI with aiERP

Priority's aiERP helps your teams work faster, make better decisions, and automate routine work without disrupting existing processes.
AI is embedded directly into the ERP, giving users answers, insights, and automation exactly where they work, reducing manual effort, accelerating decisions, and turning operational data into real, day-to-day business value.

With aiERP, users can interact with the system using natural language to query data, create business rules, and automate workflows; improve planning with AI-driven demand forecasting; optimize deliveries through intelligent route planning; generate smarter communications with AI-assisted content creation; and gain clearer visibility through AI-powered analytics, helping organizations respond faster, operate more efficiently, and stay in control as they scale.

Project management

Comprehensive project planning and tracking, resource management, and costing, including support of task interdependencies within or between projects. A wide range of project management tools, Priority ERP offers activity-related reporting of labor & expenses and a built-in BPM to track and maintain project progression, while team collaboration is facilitated by linking each task to its related project and activity.

CRM

Priority's CRM solution supports donor engagement and operational efficiency with streamlined management of prospects, grants, and fundraising opportunities. With a real-time view of your donor pipeline, you can better forecast contributions and focus efforts where they'll have the greatest impact.

Human resources management

A comprehensive range of integrated HR tools to manage and optimize your daily human resources tasks and manage the entire employee lifecycle. Priority's HR module helps streamline operational efficiency and productivity in your organization, and automate HR tasks, including time tracking, updating employee directories, performance management, and more.

Contract and subcontract management

Manage contractual relationships between your organization, stakeholders, donors, and other third-party vendors and service providers, with full accountability and transparency required by nonprofit organizations. Seamlessly create and manage subcontractor agreements, including SOWs, assign projects to subcontractors, track their progression and costs, and control the receipt and delivery of raw materials, products or services based on contractual obligations.

Mobile support

Easily access all key components of your business and manage your operations on-the-go, including operational data, budget and finances, project management, employee management, including a convenient time & attendance module, so that vacation time, sick leave, and relevant approvals can be done from your mobile device. Priority's intuitive and easy-to-use mobile ERP apps also enable seamless inventory management, delivery tracking, and digital signature, with all of your business data synced directly into Priority ERP.

Reporting and analytics

Use Priority Analytics to build advanced reports and visualizations using a self-service experience customized to your needs.

Multi-entity solution

Designed for non-profit organizations with multiple chapters, and program divisions, our multi-entity architecture helps you manage complex structures more effectively. The platform handles organizational data across local chapters, program centers, and regional offices while maintaining consistent grant tracking, donor attribution, and compliance requirements. With consolidated reporting that reduces manual reconciliation between entities, non-profit leaders get a clearer view of organizational operations and resource allocation, supporting better decision-making and stakeholder reporting while maintaining operational efficiency.

Fast, low-risk ERP implementation

Priority is designed for rapid deployment, helping organizations go live faster than many traditional ERP solutions. Whether you work directly with Priority's implementation team or one of our certified partners, you'll benefit from proven methodologies, industry best practices, and experienced consultants who help minimize disruption throughout the process. Our structured migration approach helps ensure business continuity, protects your data, and reduces the risk of downtime during the transition, helping your teams adopt the system quickly and minimize time to value.

FAQs

Why do nonprofit organizations need ERP software?

ERP software can help a nonprofit to manage funds and ensure that the nonprofit is adhering to reporting guidelines.

Which nonprofit functions and activities are covered in an ERP system?

Nonprofit ERP systems typically cover a wide range of functions and activities to support the unique needs of nonprofit organizations. These systems encompass features for donor management, allowing nonprofits to track and manage donor information, donations, and fundraising campaigns. Financial management modules handle accounting, budgeting, and grant management, ensuring accurate and transparent financial reporting for donors and stakeholders. Nonprofit ERP systems also include constituent relationship management (CRM) capabilities, enabling organizations to engage with beneficiaries, volunteers, and other stakeholders. Additionally, nonprofit ERP may have grant and project management functionalities to track and report on program outcomes, as well as advocacy and communication tools to support the organization's mission and public outreach efforts. These comprehensive features help nonprofits efficiently manage their operations, improve donor stewardship, and enhance their overall impact on the communities they serve.

Can ERP for nonprofits facilitate efficient donor management and engagement?

Yes, ERP for nonprofits can facilitate efficient donor management and engagement. These systems include robust donor management and constituent relationship management (CRM) functionalities that enable nonprofits to effectively track and manage donor information, preferences, and giving history. ERP for nonprofits allows organizations to segment donors based on various criteria, personalize communications, and target specific donor groups for fundraising campaigns and outreach efforts. Additionally, ERP systems provide tools for online fundraising, donor portal access, and automated communication, streamlining the donation process and enhancing donor engagement. By centralizing donor data and interactions, ERP for nonprofits empowers organizations to build stronger donor relationships, improve stewardship, and increase fundraising success, ultimately supporting their mission and driving positive impact in their communities.

Can ERP for nonprofits handle complex fund accounting and financial reporting requirements?

Yes, ERP for nonprofits is designed to handle complex fund accounting and financial reporting requirements. These systems offer comprehensive fund accounting features that allow nonprofits to track and manage financial transactions related to different funds, grants, and programs separately. ERP for nonprofits can handle restricted and unrestricted funds, allocate expenses and revenues appropriately, and generate detailed financial statements for each fund or grant. The system can also automate the creation of custom financial reports to meet the specific reporting requirements of donors, regulatory agencies, and other stakeholders. With its robust fund accounting capabilities, ERP for nonprofits ensures accurate and transparent financial reporting, providing organizations with the tools they need to comply with various accounting standards and demonstrate accountability in their financial management practices.

Can ERP for nonprofits help in managing grants and project budgets?

Yes, ERP for nonprofits can help in managing grants and project budgets. These systems include grant management functionalities that enable nonprofits to track and manage grants from application to closeout. ERP for nonprofits allows organizations to set up budgets for each grant or project, monitor spending against the allocated budget, and track expenses and revenues related to specific grants or projects. The system can generate reports that provide real-time insights into grant performance and help ensure compliance with grant requirements. By streamlining grant management and budget tracking, ERP for nonprofits enables organizations to optimize resource allocation, demonstrate accountability to funders, and ensure the successful execution of projects and programs funded by grants.

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