Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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ERP software for non-profit organizations

A modern ERP system helps non-profits manage funds, grants, programs, and people on one platform giving teams better visibility, stronger compliance, and more time to focus on their mission.

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Accompanying you every step of the way

Awareness and engagement
Fundraising and donor acquisition
Grants & awards management
Pledges & gifts
Program & project planning
Program delivery
Financial management & compliance
Impact measurement

Multiply your impact with an ERP for non-profits

Clear fund, grant & budget control

Unified data across donors, programs & HR

Real-time financial & operational visibility

Automation that reduces manual work

Compliance & audit-ready processes

Seamless multi-entity & partner coordination

ERP systems give nonprofits a structured way to manage restricted vs. unrestricted funds, link grants to budgets and spending rules, and maintain accurate audit trails. This reduces manual oversight and ensures every dollar is tracked according to donor and grant requirements.

Instead of working in disconnected systems, nonprofits can centralize donor records, program data, volunteer and staff information, and operational workflows on one platform. This creates a single source of truth that strengthens planning, forecasting, and reporting across the organization.

Built-in dashboards and analytics offer immediate insight into cash flow, spending, program performance, and resource allocation. Leaders gain the clarity they need to respond quickly, make informed decisions, and support long-term sustainability.

By automating reconciliations, allocations, journal entries, approvals, and other routine tasks, ERP systems help nonprofits move away from spreadsheet-driven processes. Teams reclaim valuable time that can be invested directly into mission delivery.

ERP platforms maintain detailed audit trails, enforce approvals, and support compliance with nonprofit, government, and grantor regulations. This reduces audit stress and ensures documentation is always complete and accessible.

For organizations managing multiple programs, locations, contractors, or partner groups, ERP provides a unified structure for budgets, reporting, and collaboration. This makes it easier to keep teams aligned and operations running smoothly across the entire organization.

Robust ERP features built to drive social change

Embedded AI with aiERP

Priority's aiERP helps your teams work faster, make better decisions, and automate routine work without disrupting existing processes.
AI is embedded directly into the ERP, giving users answers, insights, and automation exactly where they work, reducing manual effort, accelerating decisions, and turning operational data into real, day-to-day business value.

With aiERP, users can interact with the system using natural language to query data, create business rules, and automate workflows; improve planning with AI-driven demand forecasting; optimize deliveries through intelligent route planning; generate smarter communications with AI-assisted content creation; and gain clearer visibility through AI-powered analytics, helping organizations respond faster, operate more efficiently, and stay in control as they scale.

Project management

Comprehensive project planning and tracking, resource management, and costing, including support of task interdependencies within or between projects. A wide range of project management tools, Priority ERP offers activity-related reporting of labor & expenses and a built-in BPM to track and maintain project progression, while team collaboration is facilitated by linking each task to its related project and activity.

CRM

Priority's CRM solution supports donor engagement and operational efficiency with streamlined management of prospects, grants, and fundraising opportunities. With a real-time view of your donor pipeline, you can better forecast contributions and focus efforts where they'll have the greatest impact.

Human resources management

A comprehensive range of integrated HR tools to manage and optimize your daily human resources tasks and manage the entire employee lifecycle. Priority's HR module helps streamline operational efficiency and productivity in your organization, and automate HR tasks, including time tracking, updating employee directories, performance management, and more.

Contract and subcontract management

Manage contractual relationships between your organization, stakeholders, donors, and other third-party vendors and service providers, with full accountability and transparency required by nonprofit organizations. Seamlessly create and manage subcontractor agreements, including SOWs, assign projects to subcontractors, track their progression and costs, and control the receipt and delivery of raw materials, products or services based on contractual obligations.

Mobile support

Easily access all key components of your business and manage your operations on-the-go, including operational data, budget and finances, project management, employee management, including a convenient time & attendance module, so that vacation time, sick leave, and relevant approvals can be done from your mobile device. Priority's intuitive and easy-to-use mobile ERP apps also enable seamless inventory management, delivery tracking, and digital signature, with all of your business data synced directly into Priority ERP.

Reporting and analytics

Use Priority Analytics to build advanced reports and visualizations using a self-service experience customized to your needs.

Multi-entity solution

Designed for non-profit organizations with multiple chapters, and program divisions, our multi-entity architecture helps you manage complex structures more effectively. The platform handles organizational data across local chapters, program centers, and regional offices while maintaining consistent grant tracking, donor attribution, and compliance requirements. With consolidated reporting that reduces manual reconciliation between entities, non-profit leaders get a clearer view of organizational operations and resource allocation, supporting better decision-making and stakeholder reporting while maintaining operational efficiency.

FAQs

Why do nonprofit organizations need ERP software?

ERP software can help a nonprofit to manage funds and ensure that the nonprofit is adhering to reporting guidelines.

Which nonprofit functions and activities are covered in an ERP system?

Nonprofit ERP systems typically cover a wide range of functions and activities to support the unique needs of nonprofit organizations. These systems encompass features for donor management, allowing nonprofits to track and manage donor information, donations, and fundraising campaigns. Financial management modules handle accounting, budgeting, and grant management, ensuring accurate and transparent financial reporting for donors and stakeholders. Nonprofit ERP systems also include constituent relationship management (CRM) capabilities, enabling organizations to engage with beneficiaries, volunteers, and other stakeholders. Additionally, nonprofit ERP may have grant and project management functionalities to track and report on program outcomes, as well as advocacy and communication tools to support the organization's mission and public outreach efforts. These comprehensive features help nonprofits efficiently manage their operations, improve donor stewardship, and enhance their overall impact on the communities they serve.

Can ERP for nonprofits facilitate efficient donor management and engagement?

Yes, ERP for nonprofits can facilitate efficient donor management and engagement. These systems include robust donor management and constituent relationship management (CRM) functionalities that enable nonprofits to effectively track and manage donor information, preferences, and giving history. ERP for nonprofits allows organizations to segment donors based on various criteria, personalize communications, and target specific donor groups for fundraising campaigns and outreach efforts. Additionally, ERP systems provide tools for online fundraising, donor portal access, and automated communication, streamlining the donation process and enhancing donor engagement. By centralizing donor data and interactions, ERP for nonprofits empowers organizations to build stronger donor relationships, improve stewardship, and increase fundraising success, ultimately supporting their mission and driving positive impact in their communities.

Can ERP for nonprofits handle complex fund accounting and financial reporting requirements?

Yes, ERP for nonprofits is designed to handle complex fund accounting and financial reporting requirements. These systems offer comprehensive fund accounting features that allow nonprofits to track and manage financial transactions related to different funds, grants, and programs separately. ERP for nonprofits can handle restricted and unrestricted funds, allocate expenses and revenues appropriately, and generate detailed financial statements for each fund or grant. The system can also automate the creation of custom financial reports to meet the specific reporting requirements of donors, regulatory agencies, and other stakeholders. With its robust fund accounting capabilities, ERP for nonprofits ensures accurate and transparent financial reporting, providing organizations with the tools they need to comply with various accounting standards and demonstrate accountability in their financial management practices.

Can ERP for nonprofits help in managing grants and project budgets?

Yes, ERP for nonprofits can help in managing grants and project budgets. These systems include grant management functionalities that enable nonprofits to track and manage grants from application to closeout. ERP for nonprofits allows organizations to set up budgets for each grant or project, monitor spending against the allocated budget, and track expenses and revenues related to specific grants or projects. The system can generate reports that provide real-time insights into grant performance and help ensure compliance with grant requirements. By streamlining grant management and budget tracking, ERP for nonprofits enables organizations to optimize resource allocation, demonstrate accountability to funders, and ensure the successful execution of projects and programs funded by grants.

Ready to make business success your Priority?