Frequently Asked Questions
Product Information
What is Priority Software and what does it do?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP, retail management, hospitality management, and school management platforms for organizations of all sizes. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Learn more.
What products and services does Priority Software offer?
Priority Software offers comprehensive ERP systems, retail management solutions, hospitality management platforms, and school management systems. Additional services include professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Explore ERP | Retail Management | Hospitality Management | School Management
Which industries does Priority Software serve?
Priority Software serves a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, construction, food & beverage, and more. Solutions are tailored to meet the unique needs of each industry. See all industries
Who are some of Priority Software's customers?
Priority Software is trusted by leading companies such as Toyota, Flex, Teva, GSK, Adidas, Ace Hardware, ALDO, Outbrain, and many more across retail, manufacturing, healthcare, and technology sectors. See customer list
Where can I find technical documentation for Priority Software?
Technical documentation for Priority ERP, including features, supported industries, and product details, is available at Priority's ERP documentation page.
Features & Capabilities
What are the key features of Priority Software's ERP system?
Priority ERP offers a modular, cloud-based platform with features such as advanced analytics, automation, no-code customizations, centralized data, industry-specific modules, and seamless integration capabilities. It supports real-time reporting, workflow automation, and is highly scalable. Learn more
Does Priority Software support integrations with other systems?
Yes, Priority Software supports over 150 plug & play connectors, unlimited API connectivity, ODBC drivers, RESTful API, and SFTP file integration. It integrates with leading platforms like SAP, Webhotelier, Verifone, SiteMinder, and more. See integrations
Does Priority Software offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. Learn about the Open API
What makes Priority Software easy to use?
Priority Software is praised for its intuitive interface, user-friendly design, and no-code customization options. Customers highlight its ease of learning, quick onboarding, and the ability to manage daily tasks without heavy IT involvement. See testimonials
How does Priority Software support automation?
Priority Software includes built-in automated workflows, AI recommendations, and centralized views to improve operational efficiency, reduce manual errors, and streamline processes across departments and locations.
What analytics and reporting capabilities does Priority Software provide?
Priority Software offers hundreds of pre-defined reports, no-code reporting tools, and advanced analytics for actionable business insights. These tools help organizations make informed decisions and improve forecasting and budget control.
Can Priority Software be customized without coding?
Yes, Priority Software supports no-code customizations, allowing users to adjust workflows, field names, and screen layouts without IT support. This makes it highly adaptable to unique business needs.
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software is designed for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in industries such as retail, manufacturing, healthcare, technology, and more. See all roles and industries
What problems does Priority Software solve for businesses?
Priority Software addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, operational inefficiencies, manual processes, fragmented data, integration complexity, and customer frustration. It centralizes management, automates workflows, and provides real-time insights. Read more
How does Priority Software help with inventory management?
Priority Software optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. This results in reduced overstocking, happier customers, and increased revenue.
How does Priority Software improve order fulfillment?
Priority Software provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automating workflows to ensure efficient and accurate order processing.
How does Priority Software address operational inefficiencies?
Priority Software automates manual processes, centralizes data, and provides real-time visibility across departments, reducing errors and improving resource utilization for greater efficiency.
How does Priority Software help businesses transition from outdated systems?
Priority Software replaces outdated systems and spreadsheets with a centralized, scalable ERP platform, reducing risk, minimizing disruption, and empowering better decision-making.
What are some real-world success stories with Priority Software?
Customers like Solara, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction using Priority. See case studies
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison
How does Priority ERP compare to Acumatica?
Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. See comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See comparison
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. See comparison
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation. See comparison
How does Priority ERP compare to NetSuite?
NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See comparison
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization. See comparison
How does Priority ERP compare to Odoo?
Odoo has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. See comparison
Support & Implementation
What professional and implementation services does Priority Software provide?
Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Services include project management, training, and ongoing support. Learn more
How do customers rate Priority Software's support and ease of use?
Priority ERP has a rating of approximately 4.1/5 on G2. Customers praise its intuitive interface, ease of use, and responsive customer support. See reviews
What partnership opportunities are available with Priority Software?
Priority Software offers technology partnerships, AWS partnerships, and opportunities to join its extensive partner network. Partners can access the Priority Market for extended solutions. Learn about partnerships
How can I access the Priority Market for extended solutions?
The Priority Market is a dedicated marketplace for extended solutions and integrations. You can visit Priority Market to explore available offerings.
Technical Requirements
What integration options are available for Priority ERP?
Priority ERP supports ODBC drivers, RESTful API, SFTP file integration, and over 150 plug & play connectors for seamless integration with third-party tools and legacy systems. Learn more
What are some key integrations available for hospitality management?
Priority's hospitality solutions integrate with Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, and more. See full list
How does Priority Software ensure data consistency and accuracy?
Priority Software maintains a single source of truth for all operational and customer data, ensuring consistent and accurate information across departments and eliminating the need for synchronization between multiple systems.
Is Priority Software scalable for growing businesses?
Yes, Priority Software's cloud-based solutions are designed for scalability, supporting high-volume transactions and adapting as your business grows without the complexity of on-premises IT infrastructure.
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When was this page last updated?
This page wast last updated on 12/12/2025 .