Frequently Asked Questions

Product Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP, retail management, hospitality management, and school management platforms for organizations of all sizes. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers comprehensive ERP systems, retail management solutions, hospitality management platforms, and school management systems. Additional services include professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Explore ERP | Retail Management | Hospitality Management | School Management

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, construction, food & beverage, and more. Solutions are tailored to meet the unique needs of each industry. See all industries

Who are some of Priority Software's customers?

Priority Software is trusted by leading companies such as Toyota, Flex, Teva, GSK, Adidas, Ace Hardware, ALDO, Outbrain, and many more across retail, manufacturing, healthcare, and technology sectors. See customer list

Where can I find technical documentation for Priority Software?

Technical documentation for Priority ERP, including features, supported industries, and product details, is available at Priority's ERP documentation page.

Features & Capabilities

What are the key features of Priority Software's ERP system?

Priority ERP offers a modular, cloud-based platform with features such as advanced analytics, automation, no-code customizations, centralized data, industry-specific modules, and seamless integration capabilities. It supports real-time reporting, workflow automation, and is highly scalable. Learn more

Does Priority Software support integrations with other systems?

Yes, Priority Software supports over 150 plug & play connectors, unlimited API connectivity, ODBC drivers, RESTful API, and SFTP file integration. It integrates with leading platforms like SAP, Webhotelier, Verifone, SiteMinder, and more. See integrations

Does Priority Software offer an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. Learn about the Open API

What makes Priority Software easy to use?

Priority Software is praised for its intuitive interface, user-friendly design, and no-code customization options. Customers highlight its ease of learning, quick onboarding, and the ability to manage daily tasks without heavy IT involvement. See testimonials

How does Priority Software support automation?

Priority Software includes built-in automated workflows, AI recommendations, and centralized views to improve operational efficiency, reduce manual errors, and streamline processes across departments and locations.

What analytics and reporting capabilities does Priority Software provide?

Priority Software offers hundreds of pre-defined reports, no-code reporting tools, and advanced analytics for actionable business insights. These tools help organizations make informed decisions and improve forecasting and budget control.

Can Priority Software be customized without coding?

Yes, Priority Software supports no-code customizations, allowing users to adjust workflows, field names, and screen layouts without IT support. This makes it highly adaptable to unique business needs.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in industries such as retail, manufacturing, healthcare, technology, and more. See all roles and industries

What problems does Priority Software solve for businesses?

Priority Software addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, operational inefficiencies, manual processes, fragmented data, integration complexity, and customer frustration. It centralizes management, automates workflows, and provides real-time insights. Read more

How does Priority Software help with inventory management?

Priority Software optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. This results in reduced overstocking, happier customers, and increased revenue.

How does Priority Software improve order fulfillment?

Priority Software provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automating workflows to ensure efficient and accurate order processing.

How does Priority Software address operational inefficiencies?

Priority Software automates manual processes, centralizes data, and provides real-time visibility across departments, reducing errors and improving resource utilization for greater efficiency.

How does Priority Software help businesses transition from outdated systems?

Priority Software replaces outdated systems and spreadsheets with a centralized, scalable ERP platform, reducing risk, minimizing disruption, and empowering better decision-making.

What are some real-world success stories with Priority Software?

Customers like Solara, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction using Priority. See case studies

Competition & Comparison

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison

How does Priority ERP compare to Acumatica?

Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. See comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See comparison

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. See comparison

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation. See comparison

How does Priority ERP compare to NetSuite?

NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See comparison

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization. See comparison

How does Priority ERP compare to Odoo?

Odoo has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. See comparison

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Services include project management, training, and ongoing support. Learn more

How do customers rate Priority Software's support and ease of use?

Priority ERP has a rating of approximately 4.1/5 on G2. Customers praise its intuitive interface, ease of use, and responsive customer support. See reviews

What partnership opportunities are available with Priority Software?

Priority Software offers technology partnerships, AWS partnerships, and opportunities to join its extensive partner network. Partners can access the Priority Market for extended solutions. Learn about partnerships

How can I access the Priority Market for extended solutions?

The Priority Market is a dedicated marketplace for extended solutions and integrations. You can visit Priority Market to explore available offerings.

Technical Requirements

What integration options are available for Priority ERP?

Priority ERP supports ODBC drivers, RESTful API, SFTP file integration, and over 150 plug & play connectors for seamless integration with third-party tools and legacy systems. Learn more

What are some key integrations available for hospitality management?

Priority's hospitality solutions integrate with Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, and more. See full list

How does Priority Software ensure data consistency and accuracy?

Priority Software maintains a single source of truth for all operational and customer data, ensuring consistent and accurate information across departments and eliminating the need for synchronization between multiple systems.

Is Priority Software scalable for growing businesses?

Yes, Priority Software's cloud-based solutions are designed for scalability, supporting high-volume transactions and adapting as your business grows without the complexity of on-premises IT infrastructure.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Your Business. Our Priority.

Best cloud ERP for business growth

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Your Business. Our Priority.

Best-in-class hotel management software

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Your Business. Our Priority.

End-to-end retail management software

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What are you interested in?

Cloud ERP

Hospitality management

Retail management

Meet aiERP: Priority's cutting-edge AI suite

Priority's aiERP represents a fundamental shift in enterprise software. We've radically reimagined ERP by embedding artificial intelligence into its core architecture, creating not just a system with AI features, but an inherently intelligent platform that thinks alongside you. With generative AI and machine learning capabilities, users can chat with the ERP using natural language to create complex, agent-like business rules, to build analyze and summarize custom reports, to forecast demand, to optimize delivery routes. With Priority, AI works invisibly but powerfully in every aspect of your business.

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A platform shaped around your business

Equip your business with the latest technologies, mobile apps, and automations to optimize every aspect of your operations.

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Industries

Manufacturing

Manufacturing

Pharmaceutical

Pharmaceutical

Wholesale & Distribution

Wholesale & Distribution

Electronics

Electronics

Healthcare

Healthcare

Medical Devices

Medical Devices

Software and Technology

Software and Technology

Financial Services

Financial Services

Construction

Construction

Agriculture

Agriculture

Nonprofits

Nonprofits

Professional Services

Professional Services

Retail

Retail

Hospitality

Hospitality

Recognized in IDC® MarketScape

IDC® has recognized Priority as a Major Player in the Worldwide AI-Enabled Midsize Business Enterprise Resource Planning Applications 2025 Vendor Assessment.

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TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

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