Frequently Asked Questions

Priority Cloud ERP Platform & Capabilities

What is Priority Cloud ERP and how does it support business growth?

Priority Cloud ERP is a full SaaS, multi-tenant cloud ERP platform powered by AWS. It is designed to streamline operations, increase productivity, and reduce costs across all business functions. The platform offers flexibility to tailor the software to current business needs, adapt quickly to market changes, and scale into new geographies and markets. With over 10,000 cloud customers, Priority Cloud ERP is recognized in Gartner's Magic Quadrant for Cloud ERP for Product-Centric Enterprises and IDC's MarketScape for Worldwide SaaS Cloud Enabled Manufacturing ERP Applications (multiple years).

How does Priority Cloud ERP ensure security and compliance?

Priority Cloud ERP is certified for SOC 2 Type II and ISO/IEC 27001, and includes advanced security features such as a Web Application Firewall (WAF), Detection & Response (D&R), encryption, and strict user-level identity management. It supports compliance with GDPR, HIPAA, MTD, HMRC, FDA, SOX, ISO 9001, and ISO 13485:2016, making it suitable for highly regulated industries. Data is protected with availability zone redundancy, detailed audit trails, and fine-grained access controls. Source

What are the main advantages of Priority Cloud ERP's architecture?

Priority Cloud ERP features a scalable, multi-tenant cloud-native architecture that automatically adjusts to business needs while ensuring full data isolation between tenants. The SaaS Autonomous Management Console allows administrators to export and archive data, create and restore snapshots, manage IP allowlists, and monitor storage. Built-in availability and business continuity are ensured with at least two availability zones per region, automatic failover, and disaster recovery tools.

How does Priority Cloud ERP support migration from on-premises systems?

Priority Cloud ERP enables customers transitioning from on-premises systems to instantly access and work with all their previous configurations, data, business processes, and customizations. The migration approach is structured to ensure business continuity, protect data, and minimize downtime during the transition. Customers benefit from proven methodologies and experienced consultants for a low-risk, rapid deployment. Learn more

What is the typical implementation timeline for Priority Cloud ERP?

Implementation timelines for Priority Cloud ERP vary based on project complexity. Simple deployments can be completed in as little as 1-6 months. For example, Nautilus Steel went live in under 30 days, Boddingtons Electrical in 6 weeks, and Hillier Nurseries across nearly 20 locations in 15 weeks. More complex, multi-site rollouts may require additional time. See case studies

How does Priority Cloud ERP help reduce IT costs?

Priority Cloud ERP reduces IT spend by eliminating the need for on-premises infrastructure, ongoing maintenance, and manual upgrades. The platform provides a predictable monthly pricing model and lower implementation costs, while delivering enterprise-grade functionality and regular automatic updates without business disruption.

What do customers say about Priority Cloud ERP?

Customers highlight Priority Cloud ERP's ease of migration, flexible infrastructure, and improved accessibility. For example, Haim Attias (Light & Green CEO) praised the quick, secure data migration; Tony Adams (Ionoptika) noted the flexible infrastructure; and John Januzzi (Phillips Safety Products) described improved accessibility and streamlined operations. Read more case studies

How does Priority Cloud ERP support real-time access and business continuity?

Priority Cloud ERP provides real-time access to business data from desktop, tablet, or mobile devices, enabling uninterrupted productivity. The system operates with at least two availability zones per region, ensuring redundancy and automatic failover. Disaster recovery is automated and supported by tools to assess and improve team readiness, minimizing disruption in case of failure.

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Priority Cloud ERP: Limitless scale

 Streamline operations, increase productivity, and drastically reduce costs across every functionality with our multi-tenant Cloud ERP

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Empower your growth with Priority's scalable, secure and powerful cloud ERP

Powered by AWS, Priority's open, scalable, and highly secure full SaaS cloud ERP platform is designed to provide you with the flexibility to tailor the software to your current business needs, swiftly adapt to market dynamics, and accommodate new business models and expansion into new geographies and markets.

With over 10,000 cloud customers and growing rapidly, its no surprise that Priority's cloud ERP has been included as one of the leading ERP platforms in analyst reports such as Gartner's Magic Quadrant for cloud ERP for Product Centric Enterprises and in IDC's MarketScape for Worldwide SaaS Cloud Enabled Manufacturing ERP Applications for multiple years.

Scalable Multi-Tenant Architecture

Cloud-native architecture that automatically scales while ensuring full data isolation between tenants.
Security & Compliance

Security: SOC2, ISO 27001/2, WAF, D&R, Encryption, NOC, identity management – strict user-level access provided and maintained by the system itself

Compliance: ISO 27001/2/HIPAA, GDPR, MTD, HMRC
Seamless On-prem Migration

Customers transitioning to the cloud are able to instantly access and work with all their previous configurations, data, business processes, and customizations

SaaS Autonomous Management Console

Management console for cloud administrators including capabilities such as exporting and archiving data, creating and restoring snapshots, and managing IP allowlists. It also provides advanced storage visibility and cleanup tools.

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The complete cloud ERP advantage

Proactive management

Priority ERP ensures your system is always monitored, secure, and up to date. With 24/7 infrastructure support and immediate response to cloud disruptions, you avoid costly downtime and data recovery efforts.

Ongoing database maintenance and hourly backups keep performance high and data safe for a minimum of six weeks.

Cut costs, not capability

Reduce your IT spend across the board—from maintenance and monitoring to support and licensing.

With a predictable monthly pricing model and lower implementation costs, Priority ERP helps you control expenses while gaining enterprise-grade functionality.

Always up-to-date software

Forget version worries. Priority provides regular upgrades so you're always working with the latest features and security patches—no manual updates, no interruptions.

Stay current, automatically.

Performance that drives productivity

Enjoy real-time access to data across platforms, speeding up decision-making and execution. Fast implementation saves valuable time and resources, while optimized workflows improve efficiency across departments.

The result? A high-performing, collaborative business environment.

Scalable ERP for growing teams

Whether you're managing 5 users or 5,000, Priority's multi-tenant SaaS architecture scales with you.

Its built-in flexibility supports steady growth while keeping your data fully isolated and secure. Grow at your own pace, without limits.

Real-time access, anywhere

Priority ERP makes it easy to stay connected with your business—anytime, anywhere.

Access real-time data from your desktop and from your tablet or mobile device through Priority mobile, apps and portals, for uninterrupted productivity. It's business on your terms.

Mobile

Built-in availability & business continuity

With at least two availability zones per region, your data is protected with full redundancy and automatic failover. Operating in active/passive mode, the system ensures minimal disruption in case of failure.

Disaster recovery is fast, automated, and supported by tools to assess and improve team readiness.

Proactive management

Cut costs, not capability

Always up-to-date software

Performance that drives productivity

Scalable ERP for growing teams

Real-time access, anywhere

Built-in availability & business continuity

Priority ERP ensures your system is always monitored, secure, and up to date. With 24/7 infrastructure support and immediate response to cloud disruptions, you avoid costly downtime and data recovery efforts.

Ongoing database maintenance and hourly backups keep performance high and data safe for a minimum of six weeks.

Reduce your IT spend across the board—from maintenance and monitoring to support and licensing.

With a predictable monthly pricing model and lower implementation costs, Priority ERP helps you control expenses while gaining enterprise-grade functionality.

Forget version worries. Priority provides regular upgrades so you're always working with the latest features and security patches—no manual updates, no interruptions.

Stay current, automatically.

Enjoy real-time access to data across platforms, speeding up decision-making and execution. Fast implementation saves valuable time and resources, while optimized workflows improve efficiency across departments.

The result? A high-performing, collaborative business environment.

Whether you're managing 5 users or 5,000, Priority's multi-tenant SaaS architecture scales with you.

Its built-in flexibility supports steady growth while keeping your data fully isolated and secure. Grow at your own pace, without limits.

Priority ERP makes it easy to stay connected with your business—anytime, anywhere.

Access real-time data from your desktop and from your tablet or mobile device through Priority mobile, apps and portals, for uninterrupted productivity. It's business on your terms.

Mobile

With at least two availability zones per region, your data is protected with full redundancy and automatic failover. Operating in active/passive mode, the system ensures minimal disruption in case of failure.

Disaster recovery is fast, automated, and supported by tools to assess and improve team readiness.

Fast, low-risk ERP implementation

Priority is designed for rapid deployment, helping organizations go live faster than many traditional ERP solutions. Whether you work directly with Priority's implementation team or one of our certified partners, you'll benefit from proven methodologies, industry best practices, and experienced consultants who help minimize disruption throughout the process. Our structured migration approach helps ensure business continuity, protects your data, and reduces the risk of downtime during the transition, helping your teams adopt the system quickly and minimize time to value.

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What customers say about us:

What customers say about Priority ERP

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“We were impressed with Priority's manufacturing module that included native support for complete inventory management, dynamic replenishment, warehouse management, production planning and costing and financial accounting. For us, this meant true added-value – delivering products with shorter turnaround times, and the ability to access real-time data on product specs, customer orders, inventory, scheduling, costs and distribution. It was a real game changer.”

Allan Dyson, Owner, Merley Paper Converters

“The ability to add fields and adapt the system to specific needs was invaluable. In addition, Priority's team played an important role in finding solutions within the standard process, reducing the need for customization.”

Giel Meertens, Business Manager, Guardex

“With Priority, we've proven that onboarding and implementing an ERP system, doesn't have to be a long and tedious journey. Thanks to Priority, we don't work harder, we work smarter.”

Founder & CEO, Noam Yahav, Smart Energy

“Priority gives us all the tools we need now, and as we talk about our future design and manufacturing needs, we know that Priority will be right beside us.”

Haim Attias, CEO, Light & Green

Faq

How long does the implementation process typically take? 

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses? 

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

Does Priority ERP comply with local and global regulations? 

Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.

Why do companies replace their existing ERP with Priority?

Companies typically switch to Priority when their current ERP becomes too rigid, expensive to maintain, or unable to adapt to changing business needs. Priority offers a flexible, modern platform that supports growth, automation, and continuous change—without forcing businesses into heavy customization or long-term lock-in.

How long does it take to replace a legacy ERP with Priority?

Timelines vary by scope, but Priority implementations are typically faster and more predictable than legacy ERP replacements. Its configuration-first approach reduces dependency on development and helps teams move forward quickly.

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