Frequently Asked Questions
Features & Capabilities
What is Priority ERP for Professional Services?
Priority ERP for Professional Services is an AI-powered, cloud-based ERP solution designed specifically for professional service firms. It enables accurate time tracking, flexible billing, and predictable project profitability, supporting the entire project lifecycle from marketing and bid management to project close and client success. Source
What are the key features of Priority ERP for Professional Services?
Key features include project and task management, skills-based resource scheduling, mobile time & expense entry, automated billing and revenue recognition (ASC 606 / IFRS 15), project P&Ls and WIP dashboards, CRM integration for client visibility, and multi-entity/multi-currency support for global operations. Source
Does Priority ERP support mobile access for professional services teams?
Yes. Priority offers full mobile access so consultants, field teams, and project managers can log time and expenses, update tasks, review approvals, and access project information from anywhere. Mobile capture reduces billing delays, improves accuracy, and keeps projects moving even when teams are offsite. Source
What types of professional services firms can benefit from Priority ERP?
Priority serves a wide range of project-based organizations, including consulting firms, engineering and architecture practices, IT & software services providers, marketing agencies, research firms, and managed services organizations. The global professional services market is valued at over $8 trillion, making integrated ERP essential for scaling operations efficiently. Source
How does Priority ERP support the entire project lifecycle?
Priority ERP supports every stage of the project lifecycle, including marketing & business development, opportunity & bid management, proposal & contracting, resource planning & capacity management, project planning & execution, time & expense tracking, billing, project close & analytics, and client success. Source
What AI capabilities are embedded in Priority ERP?
Priority's aiERP embeds AI directly into the ERP, enabling users to query data, create business rules, automate workflows, improve planning with AI-driven demand forecasting, optimize deliveries, generate smarter communications, and gain clearer visibility through AI-powered analytics. Source
How does Priority ERP improve financial management for professional services?
Priority delivers comprehensive financial management, including flexible customer invoicing, full accounting functions, detailed financial statements with profit center breakdowns, robust budget controls, and multi-company financial management for consolidated financial intelligence. Source
What project management tools are available in Priority ERP?
Priority ERP offers comprehensive project planning and tracking, resource management, costing, support for task interdependencies, activity-related reporting of labor & expenses, built-in BPM for project progression, and team collaboration by linking tasks to related projects and activities. Source
How does Priority ERP handle CRM for professional services?
Priority's advanced CRM solution manages leads and business opportunities, provides a real-time view of the sales funnel, enables accurate forecasting, and supports quick, focused results for professional services firms. Source
What resource management capabilities does Priority ERP offer?
Priority ERP enhances resource planning, scheduling, and allocation, manages external resources like subcontractors and vendors, and provides thorough analyses comparing planned versus actual metrics across all project facets. Source
How does Priority ERP manage human resources for professional services?
Priority ERP provides integrated HR tools to manage and optimize daily HR tasks, automate time tracking, update employee directories, handle performance management, and manage the entire employee lifecycle. Source
Does Priority ERP include time & attendance tracking?
Yes, Priority ERP incorporates built-in connectivity to the Time and Attendance module, enabling real-time attendance, sick leave, and vacation reporting. Employees can report hours worked via a secure mobile app, which updates the payroll system. Source
How does Priority ERP synchronize data with other business tools?
Priority ERP provides bi-directional synchronization with business tools such as MS Project, Gmail, and others, enabling collaboration with teams and third-party vendors outside the organization. Source
What self-service apps are available in Priority ERP?
Priority ERP offers a Mobile Applications Generator for easy mobile app creation without programming expertise and a Portal Generator for building webpages for any business process, allowing users, customers, and vendors to check account information, open invoices, sales orders, and service tickets. Source
How does Priority ERP handle reporting and analytics?
Priority Analytics enables users to build advanced reports and visualizations using a self-service experience customized to their needs, supporting data-driven decision-making. Source
What multi-entity global solution does Priority ERP offer?
Priority ERP's multi-entity architecture enables tech companies to scale globally, managing complex organizational structures, unified master data, multi-currency transactions, country-specific tax requirements, and compliance regulations. Real-time consolidation eliminates manual reconciliation between entities. Source
Use Cases & Benefits
What core problems does Priority ERP solve for professional services firms?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, ERP end-of-life issues, manual processes, outdated systems, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
How does Priority ERP improve utilization and operational visibility?
Priority ERP provides real-time dashboards for staffing levels, billable efficiency, WIP status, and bottlenecks, enabling managers to rebalance workloads before issues escalate. Source
How does Priority ERP help deliver projects consistently?
Priority ERP uses built-in project templates, workflows, and approvals to help teams follow repeatable processes, improving predictability, quality, and client satisfaction. Source
How does Priority ERP capture time and expenses accurately?
Priority ERP offers mobile time and expense capture, automated reminders, and built-in approval flows to reduce gaps in reporting, shorten billing cycles, and strengthen profitability. Source
How does Priority ERP match the right skills to the right projects?
Priority ERP uses skills-based resource matching and capacity planning to assign the best people to each engagement, improving delivery quality, utilization, and client outcomes. Source
How does Priority ERP strengthen financial performance?
Priority ERP provides live project P&Ls, WIP alerts, cost tracking, and forecasting, enabling leaders to address scope creep, adjust staffing, and protect profitability in real time. Source
How does Priority ERP automate billing and revenue recognition?
Priority ERP automates billing rules, milestone billing, and revenue recognition (ASC 606 / IFRS 15), ensuring accuracy, faster invoicing, and shorter close cycles. Source
How does Priority ERP support growth for professional services firms?
Priority ERP supports growth with multi-entity operations, client 360° insight, unified CRM and project data, streamlined global operations, and evolving service models like subscriptions and retainers. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Technical Requirements & Integrations
Does Priority ERP offer an open API?
Yes, Priority Software provides an Open API that enables seamless integration between Priority's software and third-party applications. This API helps developers create custom integrations tailored to specific operational needs. Source
What integrations are available for Priority ERP?
Priority ERP offers a wide range of integrations, including ODBC drivers, RESTful API, file integration via SFTP, and over 150 plug & play connectors from best-of-breed vendors. Unlimited connectivity is possible through APIs and embedded integrations. Source
Is technical documentation available for Priority ERP?
Yes, Priority Software provides technical documentation for its ERP solutions, including detailed information about features, industries, and products supported. Source
How does Priority ERP integrate with tools we already use?
Priority provides open APIs, an SDK, and a marketplace of pre-built connectors to integrate with commonly used tools—CRM systems, productivity apps, HR platforms, financial applications, data warehouses, and more. This ensures smooth data flow across systems, reduces duplicate entry, and preserves existing workflows while centralizing project and financial data in ERP. Source
Support & Implementation
What are Priority Professional Services?
Priority Professional Services is a global team of technical experts specializing in the implementation and enhancement of Priority ERP software. They assist in successful deployment, compliance with new regulations, and custom enhancements. Source
How long does it take to implement Priority ERP for a professional services firm?
Implementation timelines depend on firm size, number of entities, project complexity, and the modules selected. Many mid-sized professional services firms go live in 3–6 months, while smaller teams may implement even faster. Priority's methodology focuses on phased delivery, standardized templates, and rapid user adoption to ensure a smooth transition without disrupting ongoing client work. Source
Product Information & Trust Signals
What certifications and compliance standards does Priority ERP support?
Priority ERP supports compliance with ASC 606, GDPR, SOC 2, ISO 27001, and AICPA standards, ensuring data security and regulatory adherence for professional services firms. Source
What industry recognition has Priority ERP received?
Priority ERP has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. It is trusted by notable companies including Toyota, Flex, and Teva. Source
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its user-friendly design and intuitive interface. Reviews highlight its efficiency, ease of learning, quick customer support, and user-configurability for fields, logic, reports, and workflows. Priority ERP has a rating of approximately 4.1/5 on G2. Source
Can you share specific case studies or success stories of customers using Priority ERP?
Yes. Examples include Solara Adjustable Patio Covers, which accelerated workflows and improved project turnaround; Dejavoo, which grew without increasing headcount; Nautilus Designs, which saw 30% growth in order volume; and Dunlop Systems and Components, which improved data accuracy and operations. See more at Priority's case studies page.
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When was this page last updated?
This page wast last updated on 12/12/2025 .