Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Feb. 19, 2026
ERP

On-premise vs. Cloud-based ERP

Summarize with AI:

Enterprise Resource Planning (ERP) software helps organizations to automate and accelerate their business operations, and in turn, enhance overall productivity and efficiency. But what's ERP's strongest suit? Your organization will save valuable time, resources, and costs.

The search for an effective ERP system invariably leads most business owners and managers to choose between on-premise ERP and cloud-based ERP. Traditionally, ERP systems were deployed on-premise (on-site) at the customer's location, on their infrastructure. However, since the advent of innovative cloud-based software solutions, it's now possible to access ERP systems via online and mobile applications, from anywhere, at any time.

For organizations that are primed and ready to take the proverbial plunge, and are shopping around for an ERP system, we've taken everything you need to know about on-premise and cloud-based ERP and put it all in a neat little package, below. When it comes to choosing your ERP system, knowledge reigns supreme. The more you know, the more you understand, so that you and your organization can make the best possible decision that's the “best fit” for your business.

Before comparing deployment models, it helps to understand how ERP connects business processes and keeps finance, inventory and operations working from shared data.

Key differences between on-premise ERP and cloud-based ERP

The main difference between on-premise ERP and cloud-based ERP is deployment and management. On-premise ERP runs on internal servers, requires IT teams, and offers full control. Cloud-based ERP runs online, supports mobile access, requires minimal setup, and lowers IT costs, making it ideal for remote work and fast scaling.

On-premise ERP

Cloud-based ERP

Deployed physically on a company's internal network and servers. Requires suitable infrastructure and preparation before ERP can be deployed. Delivered via the Internet, and can be accessed on mobile devices and tablets. The surge in remote working makes it easier for employees to work from home (WFH) or bring their own devices to the office (BYOD).
The primary mode of ERP deployment until the mid-2000s. A large number of security-conscious organizations continue to use on-premise ERP for complete control of operational business data. Popular since the 2010s. Does not require extensive training or expertise to use, and smaller companies simply do not have the capability to manage in-house IT teams. Cloud ERP requires minimal setup to implement.
Provides greater control and autonomy. ERP vendors sell licenses to use and/or modify the software. Attractive user interface and ease of use. As ERP vendors try to outrank the competition, they are motivated to consistently enhance the user experience.
Results in the need for additional manpower and infrastructure expenses, where an in-house IT team is required to maintain, manage, and safeguard the ERP system against security threats, and resolve technical issues independently. Customizations, special features and functionality, may require top-ups or subscriptions at an additional cost. Although cloud ERP is affordable, scaling up or customizing specific features will require additional purchases/subscriptions.
Security and software updates are the customer's responsibility. The in-house IT team and/or system admin need to effectively update and safeguard on-premise ERP. Affordable, and can be deployed quickly, even without a dedicated in-house IT team. As a result, companies can reduce their IT expenditure, and focus on scaling up, and increasing revenues.

Who should use on-premise ERP?

On-premise ERP is best suited for organizations where data sovereignty and deep system customization are non-negotiable requirements. In 2026, while the market has shifted to the cloud, on-premise deployment remains the strategic choice for highly regulated industries, large-scale manufacturers, and firms with specialized tech stacks that require complete authority over their hardware and localized, low-latency data access.

Highly Regulated Industries: Government contractors, defense agencies, and certain healthcare entities that must adhere to strict data residency laws or “air-gapped” security protocols.

Large-Scale Manufacturers: Firms with complex, high-speed shop floor integrations where even a micro-second of internet latency could disrupt heavy machinery operations.

Organizations with Specialized Tech Stacks: Companies that require extensive, “hard-coded” customizations to their ERP software that standard cloud versions cannot support.

Firms in Low-Connectivity Regions: Businesses operating in remote areas (e.g., mining or rural manufacturing) where a stable, high-speed internet connection is not guaranteed.

Who should use cloud-based ERP?

Cloud-based ERP is the strategic choice for organizations that prioritize scalability, accessibility, and cost-efficiency. By utilizing a Software-as-a-Service (SaaS) model, these businesses can avoid massive upfront capital investments and instead leverage automatic updates, AI-driven insights, and a centralized source of truth that is accessible to a distributed workforce from any location.

Small to Mid-Sized Businesses (SMBs): Companies that want enterprise-grade tools without the cost of building a dedicated data center or hiring a massive IT staff.

Fast-Scaling Startups: Firms that need to add users, modules, or international subsidiaries at a moment's notice as they expand.

Modern Distributed Workforces: Organizations with remote employees, field sales teams, or multiple global offices that require a “single source of truth” accessible from any device.

Innovation-First Companies: Businesses that want automatic access to the latest AI-driven features, predictive analytics, and security patches without performing manual upgrades.

Cloud-based ERP is suitable for most businesses

It's important to note that although on-premise ERP is often presented as a cure-all to security issues, a carefully selected cloud-based ERP can provide high-level security across the board. As reputable ERP software vendors consistently update and enhance security issues, the chances of data breaches are far and few.

As a result, cloud-based ERP can be easily implemented and deployed by companies of all types and sizes, from producers of baby food, to battleships – and virtually anything in between. In addition, to enhance the user experience, customizations, extra features, and even third-party (complementary/add-on) software products and applications can be purchased, and integrated into the system.

If you're thinking about ERP for your business, we're here to help. Contact us for a no-obligation call with one of our ERP implementation experts.

Cloud-based vs. On-premise ERP: Which is right for your business?

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