Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Feb. 19, 2026
ERP

On-premise vs. Cloud-based ERP

Summarize with AI:

Enterprise Resource Planning (ERP) software helps organizations to automate and accelerate their business operations, and in turn, enhance overall productivity and efficiency. But what's ERP's strongest suit? Your organization will save valuable time, resources, and costs.

The search for an effective ERP system invariably leads most business owners and managers to choose between on-premise ERP and cloud-based ERP. Traditionally, ERP systems were deployed on-premise (on-site) at the customer's location, on their infrastructure. However, since the advent of innovative cloud-based software solutions, it's now possible to access ERP systems via online and mobile applications, from anywhere, at any time.

For organizations that are primed and ready to take the proverbial plunge, and are shopping around for an ERP system, we've taken everything you need to know about on-premise and cloud-based ERP and put it all in a neat little package, below. When it comes to choosing your ERP system, knowledge reigns supreme. The more you know, the more you understand, so that you and your organization can make the best possible decision that's the “best fit” for your business.

Key differences between on-premise ERP and cloud-based ERP

The main difference between on-premise ERP and cloud-based ERP is deployment and management. On-premise ERP runs on internal servers, requires IT teams, and offers full control. Cloud-based ERP runs online, supports mobile access, requires minimal setup, and lowers IT costs, making it ideal for remote work and fast scaling.

On-premise ERP

Cloud-based ERP

Deployed physically on a company's internal network and servers. Requires suitable infrastructure and preparation before ERP can be deployed. Delivered via the Internet, and can be accessed on mobile devices and tablets. The surge in remote working makes it easier for employees to work from home (WFH) or bring their own devices to the office (BYOD).
The primary mode of ERP deployment until the mid-2000s. A large number of security-conscious organizations continue to use on-premise ERP for complete control of operational business data. Popular since the 2010s. Does not require extensive training or expertise to use, and smaller companies simply do not have the capability to manage in-house IT teams. Cloud ERP requires minimal setup to implement.
Provides greater control and autonomy. ERP vendors sell licenses to use and/or modify the software. Attractive user interface and ease of use. As ERP vendors try to outrank the competition, they are motivated to consistently enhance the user experience.
Results in the need for additional manpower and infrastructure expenses, where an in-house IT team is required to maintain, manage, and safeguard the ERP system against security threats, and resolve technical issues independently. Customizations, special features and functionality, may require top-ups or subscriptions at an additional cost. Although cloud ERP is affordable, scaling up or customizing specific features will require additional purchases/subscriptions.
Security and software updates are the customer's responsibility. The in-house IT team and/or system admin need to effectively update and safeguard on-premise ERP. Affordable, and can be deployed quickly, even without a dedicated in-house IT team. As a result, companies can reduce their IT expenditure, and focus on scaling up, and increasing revenues.

Who should use on-premise ERP?

On-premise ERP is best suited for organizations where data sovereignty and deep system customization are non-negotiable requirements. In 2026, while the market has shifted to the cloud, on-premise deployment remains the strategic choice for highly regulated industries, large-scale manufacturers, and firms with specialized tech stacks that require complete authority over their hardware and localized, low-latency data access.

Highly Regulated Industries: Government contractors, defense agencies, and certain healthcare entities that must adhere to strict data residency laws or “air-gapped” security protocols.

Large-Scale Manufacturers: Firms with complex, high-speed shop floor integrations where even a micro-second of internet latency could disrupt heavy machinery operations.

Organizations with Specialized Tech Stacks: Companies that require extensive, “hard-coded” customizations to their ERP software that standard cloud versions cannot support.

Firms in Low-Connectivity Regions: Businesses operating in remote areas (e.g., mining or rural manufacturing) where a stable, high-speed internet connection is not guaranteed.

Who should use cloud-based ERP?

Cloud-based ERP is the strategic choice for organizations that prioritize scalability, accessibility, and cost-efficiency. By utilizing a Software-as-a-Service (SaaS) model, these businesses can avoid massive upfront capital investments and instead leverage automatic updates, AI-driven insights, and a centralized source of truth that is accessible to a distributed workforce from any location.

Small to Mid-Sized Businesses (SMBs): Companies that want enterprise-grade tools without the cost of building a dedicated data center or hiring a massive IT staff.

Fast-Scaling Startups: Firms that need to add users, modules, or international subsidiaries at a moment's notice as they expand.

Modern Distributed Workforces: Organizations with remote employees, field sales teams, or multiple global offices that require a “single source of truth” accessible from any device.

Innovation-First Companies: Businesses that want automatic access to the latest AI-driven features, predictive analytics, and security patches without performing manual upgrades.

Cloud-based ERP is suitable for most businesses

It's important to note that although on-premise ERP is often presented as a cure-all to security issues, a carefully selected cloud-based ERP can provide high-level security across the board. As reputable ERP software vendors consistently update and enhance security issues, the chances of data breaches are far and few.

As a result, cloud-based ERP can be easily implemented and deployed by companies of all types and sizes, from producers of baby food, to battleships – and virtually anything in between. In addition, to enhance the user experience, customizations, extra features, and even third-party (complementary/add-on) software products and applications can be purchased, and integrated into the system.

If you're thinking about ERP for your business, we're here to help. Contact us for a no-obligation call with one of our ERP implementation experts.

See how Priority works for you