Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

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Retail Management System Duty-Free

Duty-Free

Your one-stop-shop for managing Duty-Free, travel retail operations

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Duty-Free

The unified approach for seamless Duty-Free retail

Priority Retail Management System offers dynamic point-of-sale (POS) and self-service kiosk applications while ensuring seamless integration with your central Duty-Free inventory management system. Efficiently monitor pricing and sales, accept various currencies, and automatically enforce complex tax, pricing, and product allowance regulations at checkout. Implement customized retail promotional schemes, such as cross-sales, upsells, personalized discounts, and exclusive offers to enhance customer loyalty and engagement to maximize profitability.

A powerful customer loyalty management solution

Implement and manage diverse, customized, omnichannel Duty-Free loyalty programs and promotions. Priority's customer loyalty management system streamlines the segmentation process according to customer buying patterns and execute your strategy using various personalized rewards, discounts, and exclusive incentives to increase customers' spend.

Female Traveler Shopping In A Duty Free Store

Duty-Free matrix item catalog

Whether you're retailing clothing, shoes, jewelry, or watches, the Matrix Item catalog supports businesses with a diverse product range that includes merchandise with multiple attributes tied to a base item, simplifying management of variations like apparel colors and sizes, or the range of spheres and cylinders for optical lenses.
Priority's Retail Management System automates the processes of adding these items to the Item catalog and creating Purchase Orders and Inventory documents according to the item hierarchy, reducing time and operational effort. Additionally, Priority offers reports on sales and inventory Duty-Free Matrix Item catalog.

Size And Colors Of Shirts In Duty Free Store 1 Scaled

Advanced omnichannel commerce for Duty-Free travel retail

Regardless of whether your customer is shopping in-store or placing a pre-order online, Priority's innovative headless commerce engine helps Duty-Free retailers provide a unified multi-channel experience across all customer touchpoints. It seamlessly applies the same promotions, pricing, loyalty points and redemption options across all customer interaction interfaces, including mobile apps, self service kiosks, online stores, and physical POS. Easily integrate and connect different shopping channels and ensure customers receive consistent promotions, loyalty points and inventory information, regardless of where they shop.

Male And Female Couple Using A Desktop To Shop Online

Comprehensive Duty-Free retail Inventory management

Priority RMS' Inventory Management System offers a comprehensive stock management solution for efficient inventory control. Gain real-time stock visibility across all locations, automate replenishment, minimize costs by preventing overstocking and out-of-stocks, optimize sales strategies, reduce operational effort, and deliver detailed inventory reports.

Buying In Online Duty Free 2 Scaled

See what Priority can do!

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Case studies

Retail Management
Columbia

“Priority has been our trusted partner for the past 13 years, enabling our company's growth. Their end-to-end solution streamlines core logistical and financial processes, seamlessly connects our chain stores and eCommerce portal to a centralized retail management system, and significantly enhances customer satisfaction.”

Aviad Tsabary , Saar Ltd. CEO

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Retail Management
Kiwi Store

“Priority is definitely one of our main growth drivers,. Today, as we rapidly expand, all chain stores and the eCommerce are seamlessly connected a unified management suite that tremendously supports rapid optimization of all aspects of the retail business processes.”

Betzalel Ben Shalom, KIWI CEO

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Retail Management
Gbg

Moving forward, Global Brands Gallery is confident in its ability to expand its retail operations with the robust infrastructure provided by Priority. Priority's retail management system helps us manage our business processes efficiently and effectively, and I highly recommend Priority to any business looking for a comprehensive solution to manage their retail operations

Gal Perlman, CEO at Global Brands Gallery

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Related Resources

Vid Retail
Video

Priority's all-in-one, retail management system

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Retail Management 100
Brochure

Priority retail management system brochure

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10 Features Of A Gift Card Management System For Small Medium Retail Businesses Scaled
Article

10 Features of a gift card management system for small-medium retail businesses

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