Frequently Asked Questions
Features & Capabilities
What features does Priority offer for small businesses?
Priority provides a modular, all-in-one ERP solution with features including integration simplicity, no-code customizations, advanced analytics, automation, cloud-based scalability, and industry-specific modules for retail, manufacturing, healthcare, and hospitality. Businesses can easily adjust field names, screen layouts, and workflows without IT support, and benefit from hundreds of pre-defined reports and actionable insights. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific features ensure that businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source
How does Priority handle automation and analytics?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
Pain Points & Problem Solving
What core problems does Priority solve for small businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated legacy systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and a single source of truth for all operational and customer data. Source
How does Priority help businesses transition from outdated systems or Excel?
Priority replaces outdated systems and spreadsheets with a centralized ERP, streamlining operations, reducing risk, and empowering better decisions. It automates workflows and provides real-time data visibility, improving efficiency and accuracy. Source
Use Cases & Target Audience
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that does not require extensive customization and avoids risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses achieve streamlined processes, actionable insights, and scalable solutions for growth. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use, Martyn Young (Cherwell Laboratories) highlighted Priority's out-of-the-box match and support, and Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out with integration simplicity, no-code customizations, advanced analytics, automation, cloud scalability, and industry-specific features. Unlike competitors that require complex integrations and heavy customization, Priority offers a modular, all-in-one solution with centralized data and flexible workflows. It is recognized by Gartner and IDC and trusted by major brands. Source
Why should a customer choose Priority over alternatives?
Customers choose Priority for its ease of integration, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, industry-specific features, and proven recognition by analysts and leading companies. These strengths make Priority a preferred choice for efficiency, adaptability, and long-term value. Source
Implementation & Onboarding
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training to ensure a smooth process. Source
How easy is it to get started with Priority?
Priority makes onboarding easy with professional services, on-site and virtual training, and self-service resources like Priority Xpert (knowledge base, video tutorials, and support tools). These resources ensure a smooth implementation and effective system adoption. Source
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), and multilingual support resources. Professional services cover configuration, data migration, and tailored training. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, plus extended support for older versions (for a fee). Source
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .