Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Mar. 30, 2025
ERP

Choosing the best ERP system: Why it's important to find the “best fit” for your business

Summarize with AI:

Setting the foundation

If your company is searching for a new or replacement ERP system, it's safe to assume that you've either outgrown your legacy software, or that your current ERP system can no longer keep pace with your growing business, and your growing business needs. 

Most business owners and managers spend several months (or longer) before deciding on which ERP vendor to go with, and if what they're being pitched, is in fact, the “be all and end all” – no less than the perfect ERP for their organization. It can be a long, arduous, and even confusing process, and then some. 

Outline your business needs

Selecting not only the right ERP vendor, and the right ERP, depends a lot on your organization's operational business needs.

While there is an endless list of critical factors you need to consider, we've shortened the list down to the top 6, to help make the decision process a little easier – to not only choose the right ERP vendor, but ultimately, the best ERP for your business.

What's inside?

First, you want to be sure that your ERP has the modules, features and functionality that will optimize your operational business processes. In other words, your ERP should work for you. You do not want to change or adapt your business practices to suit your ERP. Comparing different ERP's features is perhaps the best way to better understand the ROI, and what you can hope to achieve from each system you're considering.

Can it integrate?

You will want your ERP to be able to integrate with other third-party software products and applications. This means that you want to look for an “open” ERP system. A high level of system openness enables you to send and receive business data to other software systems in your organization. Today's advanced systems offer exceedingly high levels of interoperability between core business processes, with the ability to incorporate external data, for example, from AI and IoT-powered devices, opening up a whole new world of innovation for your business.

Flexibility and scalability

You'll want to look for a flexible ERP to enable your business to adapt, change, and grow over time, and that you can easily add features and functionality as your business grows. You'll also want a system that is scalable, so that you can penetrate into new markets, and expand your business, such as increased volumes, workloads, and amounts of data. As you grow, your ERP will also need to scale, to continue providing support.

On-premise, cloud or hybrid

On-premise ERP is installed in-house, while cloud ERP is delivered as a Software-as-a-Service solution. Hybrid ERP combines both, with certain features and functionality delivered via the cloud, while others are stored locally. Choosing the right model depends on how sensitive your business data is, and what your business and technological objectives are. Most businesses today, however, choose cloud ERP, as it's easier to implement, more affordable, including various subscription models, and doesn't require installing costly system hardware on site.

Cost

ERP is a considerably large investment. The total cost of the system is high, plus the cost of implementation and additional required resources required. But it's not only about cost – it's also about long-term value. Investing in an ERP system will, over time, yield results, by first and foremost, enabling your employees to do their jobs better, faster, and more efficiently. In turn, you will save time, valuable resources, and costs, where the right ERP can mean the difference between failure and success.

Training

When considering a new or replacement ERP, you'll want to ensure that your vendor provides comprehensive user training, even if it's at an additional cost. With many ERP systems, there's a steep learning curve. You want your employees to optimize the reams of system features and functionality. This means not only understanding how the system works, but how it can best work for them.

One size cannot fit all.

The best ERP, and the best ERP for your business, is ultimately a system that will address your unique business needs.

To choose ERP software, identify specific business requirements and establish a realistic budget. Evaluate vendors based on industry-specific functionality, scalability, and deployment options like cloud or on-premise. Prioritize user experience and integration capabilities to ensure long-term operational efficiency and a high return on investment.

With the right ERP in place, you will work smarter, work better – and work towards growing your business and your bottom line.

 

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