Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Group 48096185
Supply Chain Mng Hero

Supply Chain Management ERP Software

Deliver on time. Every time.

ERP Software to simplify and enhance your supply chain management processes across the organization.

Book a demo
Supply Chain Mng Hero
Aicpa Logo 80X80 1
Soc2 Logo 1
Gdpr
Frame 48096652
Istock 1464340066 Scaled

Streamline supply chain operations from warehouse to doorstep

With Priority's supply chain management ERP software, you take control and optimize every aspect of your supply chain process. From raw materials, inventory management, and quality control to shipping and last-mile delivery, with this powerful solution, you can streamline each stage of the supply cycle, ensuring maximum efficiency and customer satisfaction across all channels.

Take a quick tour of the end-to-end process in a single solution

40%
%
lower inventory costs

“One of the best things that Priority did for us was implementing MRP. Before we implemented MRP, we did all of our production planning on spreadsheets. This led to a lot of mistakes. We implemented MRP and we were able to reduce inventory costs by 40%.” 

Ethan Boron, President, BioThane

Unlock new opportunities with Priority's SCM solution

Cut Cost

Cut costs of supplying goods and services

Track Traceability

Improve business efficiency through visibility and traceability

Sales Report

Achieve better accuracy using sales forecasts and supply balance

Planning 1

Accurately plan for better customer service and problem-solving

Inventory Management 1

Optimize inventory management and storage space with demand visibility

Ai

Streamline workflows with AI-based automation

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

Sales Manager

Key features

Embedded AI with aiERP
Purchasing 
Inventory management
Material Requirements Planning (MRP)
Production control
Engineering change orders
Quality assurance
Delivery scheduling
Intercompany transactions
Customer service and maintenance
Maintenance
Demand Forecasting

Embedded AI with aiERP

Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.

Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.

Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.

Embedded Ai With Aierp

Purchasing 

Our supply chain ERP software offers real-time data, orders, forecasts, inventory balances, and lead time inform efficient purchase planning. This module easily handles vendor relationship management, purchase orders, vendor price lists, quotations, and demand forecasts. 

Purchasing 

Inventory management

Efficiently manage your product lifecycle with real-time data analysis, inventory control, and order fulfillment to meet current and future needs. This includes minimizing excess stock, maintaining adequate stock levels to improve service, and handling part management, BOM, inventory and cycle counts, label printing, warehouse control, inventory transactions, and delivery tracking with unlimited warehouses and bins. 

Inventory Management

Material Requirements Planning (MRP)

Optimize stock levels and meet time-to-market demands with accurate purchasing and production processes across all facilities. Automatically calculate required quantities based on various data sources, including forecasts, orders, safety stock, current stock, lead time, and WIP, and receive system recommendations to increase customer satisfaction. Easily find out if you can provide ordered parts on schedule or the earliest date possible with Available to Promise (ATP).

Material Requirements Planning (Mrp)

Production control

Digitize the production process and gain complete control, visibility, and traceability over your processes, from materials issuance and work-in-progress management to finished goods reporting and subcontractor processes. Utilize smart IoT tools to capture accurate online data directly from the production floor to the system. 

Production Control

Engineering change orders

Efficiently manage engineering changes to parts and BOMs, document change details and dates, and control product implications for improved management of internal processes that affect the product lifespan. The ECO integrates part, and BOM revisions with engineering changes, tracking revisions affected by the change and work orders opened accordingly. 

Engineering Change Orders

Quality assurance

Manage and track test results, part sampling, and malfunctions with MRB functionality to ensure efficient work procedures. 

Quality Assurance

Delivery scheduling

Efficiently plan and optimize last-mile delivery and the delivery of goods to customers with multiple distribution routes and delivery dates using automated scheduling algorithms. 

Delivery Scheduling

Intercompany transactions

Facilitate communication between companies with commerce relationships using a dedicated tool to easily create, settle, and reconcile intercompany transactions.

Intercompany Transactions

Customer service and maintenance

Effortlessly manage field service teams, from assigning tasks and managing stock to recording calls, tracking hours, spare parts, expenses, and profits, whether for primary or secondary business, in-office or on-the-go. Optimize preventative maintenance with automated planning based on routine tasks, meter readings, seasonal needs, historical data, and more.

Customer Service And Maintenance

Maintenance

Efficient and straightforward management of preventive maintenance tasks using an automated planning system based on work routines, seasonal needs, meter readings, customer history information, and additional variables.
 Maintenance

Demand Forecasting

End-to-end process for demand forecasting:

  • Optimize inventory levels and reduce overstock or stockouts.
  • Create a sales report with Priority Analytics, upon which you can create a predictive model.
  • Automatically transfer the results you receive to the Demand Forecasts form so that they will be taken into account in the purchase planning.
  • In inventory management, the predictive model gives you the ability to properly manage your inventory by predicting the demand for different parts, in various locations, and even considering seasonal sales (e.g., holidays or vacations).
Demand Forecasting

Related products

 

 

Warehouse Management System (WMS)

Priority's highly scalable ERP warehouse management system utilizes unique customization features and advanced AI-based capabilities that allow companies to automate workflows, operate sophisticated warehousing and distribution processes, and quickly and easily adjust to changing customer demands and market conditions. With Priority's WMS you can streamline your logistics cycle with real-time visibility, resulting in rapid and accurate responses to inventory movements and facilitating holistic control over warehousing operations and resource optimization.

POD & ADP

Priority's Proof of Delivery (POD) app enhances delivery operations, facilitating meticulous control over loading and unloading processes, navigation assistance, and quick capture of customer signatures on delivery notes, with immediate updates to the back office. The app allows for smooth operations in low-data reception areas.

Priority's ADP app facilitates the handling of undelivered goods and processing planned and spontaneous returns and offers drivers essential task management tools for daily operations and specific duties, such as check collections or truck maintenance.

FAQs

Is SCM a part of ERP?

Yes, SCM (Supply Chain Management) is often a part of ERP systems. While ERP encompasses a broader range of business functions, including finance, HR, sales, and more, SCM is a specialized module within ERP that focuses on managing the supply chain processes. SCM within ERP streamlines the flow of goods, services, and information across the entire supply chain, from sourcing raw materials to delivering finished products to customers. It optimizes inventory management, procurement, production planning, logistics, and distribution, enhancing the efficiency and coordination of supply chain operations. By integrating SCM with other ERP modules, businesses gain a comprehensive view of their supply chain activities, allowing for data-driven decision-making and improved responsiveness to market demands and customer needs.

Can SCM ERP handle multi-location and global supply chain operations?

Yes, SCM ERP systems are designed to handle multi-location and global supply chain operations. These systems provide the necessary tools and functionalities to manage complex supply chains that span across multiple locations and countries. SCM ERP enables businesses to optimize inventory levels across various warehouses or distribution centers, ensuring efficient stock management and timely order fulfillment. It supports multi-currency transactions, allowing organizations to conduct global procurement and sales operations in different currencies. Additionally, SCM ERP facilitates collaboration and communication among different supply chain stakeholders, ensuring seamless coordination and visibility across the entire supply chain network. With its multi-location and global capabilities, SCM ERP empowers businesses to streamline supply chain operations, improve logistics, and respond effectively to the demands of a global market.

Does SCM ERP support real-time tracking of shipments and order status?

Yes, SCM ERP systems support real-time tracking of shipments and order status. These systems integrate with various logistics and transportation platforms to provide real-time visibility into the movement of goods throughout the supply chain. From the moment an order is placed, SCM ERP enables businesses to track its status, including processing, packing, shipping, and delivery. Real-time tracking of shipments allows organizations to monitor their supply chain activities closely, identify potential delays or issues, and proactively address them to ensure on-time delivery to customers. This visibility helps enhance customer satisfaction, optimize inventory management, and improve overall supply chain efficiency, making SCM ERP a valuable tool for businesses aiming to maintain a competitive edge in their logistics operations.

Can SCM ERP integrate with external logistics and transportation providers?

Yes, SCM ERP systems are designed to integrate with external logistics and transportation providers. These integrations enable seamless data exchange and collaboration between the SCM ERP system and third-party logistics partners, such as shipping carriers, freight forwarders, and transportation companies. SCM ERP can communicate shipment details, order status, and delivery instructions to external providers, while receiving real-time updates on shipment tracking and status. This integration streamlines the flow of information and allows businesses to have a comprehensive view of their supply chain, enhancing coordination, efficiency, and visibility throughout the logistics process. By leveraging external logistics and transportation data within the SCM ERP system, organizations can optimize their supply chain operations, improve customer service, and make data-driven decisions for better supply chain management.

Is SCM ERP easy to learn?

The ease of learning SCM ERP depends on various factors, including the specific ERP system, the user's prior experience with ERP software, and the complexity of the organization's supply chain processes. Generally, SCM ERP systems are designed to be user-friendly, with intuitive interfaces and workflows. Training and documentation provided by the ERP vendor can also help users quickly grasp the functionalities of the system. However, due to the comprehensive nature of SCM ERP, some users may require more time to fully understand and utilize all features effectively. Overall, the learning curve can vary, but with proper training and support, users can become proficient in using SCM ERP to optimize their supply chain operations.

See how Priority works for you