Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.
Priority Software offers a comprehensive suite of business management solutions, including:
Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.
Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.
Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.
Key features include:
Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.
Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:
Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.
Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.
Priority Software addresses:
Priority Software helps retail businesses overcome:
Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.
Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.
Yes, examples include:
Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.
Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.
Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.
Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.
Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.
These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.
These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.
Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.
Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.
The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.
This page wast last updated on 12/12/2025 .
Upgrade your HR operations and optimize your employees' experience with Priority's human resource management ERP software. Priority's HRM solution allows you to streamline HR processes and manage the entire employee lifecycle. With real-time analytics and customizable workflow automation, you can unlock the full potential of your workforce and connect the business to its most important asset–employees.
Priority's aiERP helps your teams work faster, make better decisions, and automate routine work without disrupting existing processes.
AI is embedded directly into the ERP, giving users answers, insights, and automation exactly where they work, reducing manual effort, accelerating decisions, and turning operational data into real, day-to-day business value.
With aiERP, users can interact with the system using natural language to query data, create business rules, and automate workflows; improve planning with AI-driven demand forecasting; optimize deliveries through intelligent route planning; generate smarter communications with AI-assisted content creation; and gain clearer visibility through AI-powered analytics, helping organizations respond faster, operate more efficiently, and stay in control as they scale.
Optimize HR budgeting and costing with talent acquisition aligned to your workforce.
Set up cost centers and billable and non-billable attributes for HR projects and calculate overall project costs based on milestones, tasks, and resource costs.
Advanced role-based security enables company executives, managers, supervisors, and employees to access predefined areas of the HR management module, support necessary staffing, view up-to-date team/employee records, and other organizational needs.
The HR management module provides organizations with a holistic workforce view. HR and other managers can easily visualize the organization's headcount, growth, and turnover trends, segmented by departments, locations, employee class, and subsidiaries, and apply filters to view specific groups of employees
Incorporate built-in connectivity to the Time and Attendance module for a complete solution to track real-time attendance, sick leave, and vacation reporting.
With time clock management and a secure mobile app, employees can easily report hours worked in real time in a database that updates the payroll system
Full management of employee personal data including certifications, qualifications, role history, evaluation history, course history and more.
Manage all aspects of employee agreement including the amount of hours the employee needs to complete per week, special terms, overtime cap, standard number of hours/absence days and more.
As a flexible and open ERP platform, companies can grow with Priority, quickly adapting to evolving business needs and seamlessly integrating the platform with other business management systems such as payroll and recruitment systems.
Mobile solution
Priority's AI-based recommendations personalize the workspace according to user habits and an Automation Hub offers various automations, from auto-filling data to automatic business rules, streamlining work processes, and reducing errors.
Is HR ERP the same as a HCM system?
HR ERP (Human Resources Enterprise Resource Planning) and HCM (Human Capital Management) systems are related but not the same. HR ERP refers to the HR module within an integrated ERP system that manages various HR functions like payroll, benefits administration, time and attendance, and employee records as part of a broader suite of business functions. On the other hand, HCM systems are standalone software solutions specifically designed to comprehensively manage the entire lifecycle of an organization's workforce, covering aspects like recruitment, talent management, performance management, learning and development, and employee engagement. While both systems handle HR-related tasks, HCM offers a more specialized and in-depth focus on strategic human resource management, whereas HR ERP is integrated within a broader business management platform, which may include other modules like finance, supply chain, and sales.
Can HR ERP handle the needs of large organizations with a diverse workforce?
Yes, HR ERP systems are designed to handle the needs of large organizations with a diverse workforce. These systems are scalable and can accommodate a significant number of employees and complex HR processes. HR ERP provides the tools and functionalities required to manage diverse HR tasks such as payroll, benefits administration, employee records, performance management, and time and attendance tracking for a large and diverse employee base. Additionally, HR ERP can support multi-country and multi-language capabilities, enabling global organizations to manage HR operations across different locations and comply with diverse labor laws and regulations. The system's comprehensive features and integration with other business functions make it well-suited for large organizations with complex HR requirements, ensuring streamlined HR processes, improved workforce management, and enhanced HR decision-making capabilities.
Can HR ERP assist in talent acquisition and recruitment processes?
Yes, HR ERP can assist in talent acquisition and recruitment processes. These systems offer dedicated modules or functionalities to streamline and automate various aspects of recruitment, from job posting and candidate sourcing to applicant tracking and interview scheduling. HR ERP allows organizations to create and manage job postings, track candidate applications, and store applicant data in a centralized database. It also facilitates collaboration among recruitment teams, enabling seamless communication and feedback sharing. Additionally, HR ERP may integrate with job boards and social media platforms to enhance candidate sourcing efforts. By providing a systematic and efficient approach to talent acquisition, HR ERP can significantly improve the recruitment process, attract top talent, and help organizations build a strong and capable workforce.
Can HR ERP integrate with other HR software or performance evaluation tools?
Yes, HR ERP systems are often designed to integrate with other HR software and performance evaluation tools. These integrations enable seamless data exchange and collaboration between different HR systems, ensuring a comprehensive and streamlined approach to human resource management. HR ERP can integrate with performance evaluation tools to gather and analyze performance data, providing insights for talent development and performance appraisals. It can also integrate with learning management systems (LMS) to track employee training and development activities. Additionally, HR ERP may integrate with payroll software to ensure accurate and timely processing of employee compensation and benefits. These integrations optimize HR processes, eliminate data silos, and provide a holistic view of employee data and performance, enhancing overall HR efficiency and decision-making.
What measures are in place to protect sensitive employee data?
To protect sensitive employee data, HR ERP systems implement various security measures. These measures include role-based access control, where users are granted access to specific data based on their roles and responsibilities within the organization. Data encryption is employed to safeguard sensitive information during transmission and storage. The use of multi-factor authentication adds an extra layer of security to ensure that only authorized individuals can access employee data. Regular security audits, updates, and patches help address potential vulnerabilities and strengthen the system's defenses against cyber threats. Physical security measures may also be in place to protect servers and data centers housing employee data. These security measures collectively contribute to maintaining the confidentiality, integrity, and availability of sensitive employee information and ensure compliance with data protection regulations, building employee trust in the HR ERP system.
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