Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Healthcare ERP solutions for providers and administrators

From patient data to compliance and financials, Priority ERP helps healthcare providers work smarter, stay secure, and focus on what matters most – better outcomes for every patient.

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Priority's AI-driven ERP supports healthcare companies every step of the value chain

Patient admission and registration
Clinical assessment and diagnostics
Treatment planning and care delivery
Resource management
Patient monitoring and discharge
Billing and revenue cycle management

Why Priority ERP is the ultimate solution for healthcare companies

Efficient information flow

Streamlines the flow of information across departments and systems, improving both administrative and clinical workflows.

Smarter decision-making

Supports faster, more informed decision-making through real-time data, reporting, and analytics. 

Enhanced patient care

Centralizes patient and patient-centric data to support accurate diagnoses, personalized treatment plans, and better outcomes.

Compliance built-in

Supports HIPAA, GDPR, and HITECH compliance to reduce legal risk and protect patient privacy.

Strong data security

Provides a secure, centralized platform for managing sensitive medical and financial information.

Better patient experience

Empowers patients with easier access to records, billing, and scheduling—improving satisfaction and engagement.

Proactive care planning

Lays the groundwork for AI and predictive analytics to anticipate patient needs and improve resource allocation.

Real-time connectivity

Enables more responsive care through integration with IoMT devices, enhancing monitoring and treatment continuity.

Efficient information flow

Smarter decision-making

Enhanced patient care

Compliance built-in

Strong data security

Better patient experience

Proactive care planning

Real-time connectivity

Streamlines the flow of information across departments and systems, improving both administrative and clinical workflows.

Supports faster, more informed decision-making through real-time data, reporting, and analytics. 

Centralizes patient and patient-centric data to support accurate diagnoses, personalized treatment plans, and better outcomes.

Supports HIPAA, GDPR, and HITECH compliance to reduce legal risk and protect patient privacy.

Provides a secure, centralized platform for managing sensitive medical and financial information.

Empowers patients with easier access to records, billing, and scheduling—improving satisfaction and engagement.

Lays the groundwork for AI and predictive analytics to anticipate patient needs and improve resource allocation.

Enables more responsive care through integration with IoMT devices, enhancing monitoring and treatment continuity.

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Increased overall efficiency by 20%

“Priority has proven to be a true, cost-effective solution with an affordable total cost of ownership in a very short time. We've increased our overall efficiency by 20%, and that's an impressive figure in our pharma industry.” 

Pauline Roberts, Business Director at RMC

See what Priority can do for you
See what Priority can do for you

Robust features that enhance the efficiency of healthcare processes

Embedded AI with aiERP

Priority's aiERP helps your teams work faster, make better decisions, and automate routine work without disrupting existing processes.
AI is embedded directly into the ERP, giving users answers, insights, and automation exactly where they work, reducing manual effort, accelerating decisions, and turning operational data into real, day-to-day business value.

With aiERP, users can interact with the system using natural language to query data, create business rules, and automate workflows; improve planning with AI-driven demand forecasting; optimize deliveries through intelligent route planning; generate smarter communications with AI-assisted content creation; and gain clearer visibility through AI-powered analytics, helping organizations respond faster, operate more efficiently, and stay in control as they scale.

 

 

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Integrated financials & cost control

Maintain full accountability of your business operations with tight control of financial activities, to help streamline processes and execute and monitor patient payments and debt collection. Benefit from real-time access/view of financial statements, such as a clinic's balance sheets and statements of revenues and expenses, so that you can make better-informed management decisions.

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Compliance and security

Built with HIPAA compliance in mind, Priority offers audited security tools to safeguard patient data and financial integrity.

CRM

Priority's advanced CRM solution promotes your sales growth and upgrades business efficiency with smart management of leads and business opportunities. With a full real-time view of your sales funnel, you can enjoy accurate forecasting of potential sales and achieve quick, focused results.

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MRP

A powerful production planning, scheduling, and inventory control system to manage your manufacturing processes, MRP determines material requirements based on sales orders, open work orders, or frequency of need. MRP helps you effectively plan your manufacturing activities, delivery schedules, and purchasing activities.

Patient & clinical treatment tracking

Track and manage your patients' treatment plans, clinical treatments, and medical procedures via a fully integrated system, to maintain profitability, improve operational control, and enhance the patient experience with easy access to data, including system alerts and notifications, when certain diagnostic conditions are met.

Purchase planning & costing

A cost-effective way to manage your clinic's inventory levels of medical supplies and operational equipment, including treatment and procedure costs. Comprehensive purchase planning and management tools will help you to streamline and simplify your entire supply chain, and save on valuable time, resources, and costs.

Reporting and analytics

Use Priority Analytics to build advanced reports using a self-service experience customized to your needs. Combine data from any area within the Priority ERP platform. Easily perform data manipulation with no need for development channels.

Analytics
Multi-entity – Global solution

Purpose-built for the borderless nature of software and technology businesses, our multi-entity architecture enables tech companies to scale globally without the traditional operational friction. The platform seamlessly manages complex organizational structures with unified master data across subsidiaries, development centers, and international offices while automatically handling multi-currency transactions, country-specific tax requirements, and compliance regulations. With real-time consolidation that eliminates manual reconciliation between entities, technology executives gain an immediate holistic view of global operations, allowing for strategic resource deployment and faster market expansion—all while maintaining the agility that software-driven businesses demand.

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Recognized in IDC® MarketScape

IDC® has recognized Priority as a Major Player in the Worldwide AI-Enabled Midsize Business Enterprise Resource Planning Applications 2025 Vendor Assessment.

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TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

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TEC® certifies Priority ERP for discrete and mixed-mode manufacturing

Download a detailed analysis of Priority ERP's leading solution for manufacturers.

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Featured in Frost & Sullivan white paper

Learn how to choose the perfect ERP system for your discrete manufacturing business.

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Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Healthcare ERP FAQs

How is ERP used in Healthcare?


ERP helps healthcare organizations manage and optimize their core business processes, such as patient records, billing, supply chain management, and human resources. ERP systems provide a single platform for storing and managing data, automating workflows, and generating real-time insights and analytics.

What are the advantages of using an ERP for Healthcare?


Some advantages of using an ERP for healthcare organizations include:
• Streamlined clinical and administrative workflows
• Improved patient care through easy access to accurate patient information
• Increased revenue through automated billing and claims processes
• Reduced costs through optimized supply chain management and inventory control
• Ensured compliance with industry regulations and standards
• Enhanced collaboration and communication among healthcare professionals

What modules are usually used in Healthcare?


Some common modules used in healthcare ERP systems include:
• Patient records and Electronic Medical Records (EMRs)
• Appointment scheduling and patient portals
• Medical billing and claims management
• Supply chain and inventory management
• Human resources and payroll
• Financial management and accounting

How does an ERP system improve patient care in Healthcare?

An ERP system can improve patient care in healthcare organizations by providing quick and easy access to accurate patient information, streamlining clinical workflows, automating billing and claims processes, and enabling real-time communication and collaboration among healthcare professionals. With an ERP system, healthcare organizations can deliver higher-quality care to their patients by reducing errors, ensuring compliance with industry regulations, and optimizing resource utilization.

Why should I use an ERP for my Healthcare organization?


Implementing an ERP system can help healthcare organizations streamline their operations, reduce errors and costs, improve patient care, and ensure compliance with industry regulations. ERP systems provide a centralized and secure platform for storing and managing data, as well as customizable tools for adapting to specific organizational needs.

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