Frequently Asked Questions
Features & Capabilities
What features does Priority ERP offer for manufacturing and business management?
Priority ERP provides a comprehensive suite of features for manufacturing and business management, including automated workflows, business intelligence (BI) tools, smarter asset management, real-time business insights powered by data and AI, procurement automation, supplier and risk management, and supply chain optimization. The platform is highly scalable, supporting growth in transactional volume, workloads, and data. Industry-specific modules are available for retail, manufacturing, healthcare, hospitality, and more. Learn more.
Does Priority ERP support no-code customizations?
Yes, Priority ERP enables businesses to adjust field names, screen layouts, and workflows without IT support. This no-code customization allows companies to quickly adapt to changing needs and unique business processes, making Priority highly flexible compared to competitors that require technical expertise for similar changes.
What advanced analytics capabilities are available in Priority ERP?
Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics help businesses optimize operations, forecast demand, and control budgets with ease.
How does Priority ERP handle automation?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for streamlining processes across departments and locations.
Does Priority ERP offer industry-specific features?
Yes, Priority ERP provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These modules are designed to address the unique needs of each sector, ensuring businesses receive solutions that fit their requirements.
How does Priority ERP ensure a single source of truth for data?
Priority ERP maintains centralized data repositories, ensuring consistent and accurate information across all departments. This eliminates the challenges of fragmented data and synchronization issues found in systems that rely on multiple repositories.
Use Cases & Benefits
What core problems does Priority ERP solve for manufacturers?
Priority ERP addresses key manufacturing challenges such as poor quality control, lack of real-time data flow, inefficient inventory management, reliance on outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and end-to-end order management to drive efficiency and growth. Learn more.
Who can benefit from using Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses in manufacturing, retail, healthcare, hospitality, and other sectors looking to streamline operations and improve efficiency. Priority ERP Overview
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability via scalable cloud solutions, and increased customer satisfaction through streamlined workflows and automation. About Priority
What feedback have customers given about the ease of use of Priority ERP?
Customers consistently praise Priority ERP for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability. Case Studies
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, Sage, NetSuite, Odoo, and Oracle Hospitality OPERA?
Priority ERP stands out by offering integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority provides a modular, all-in-one solution with centralized data, flexible quarterly commitments, and no lock-in contracts. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. For detailed comparisons, see the About Priority page.
Why should a customer choose Priority ERP over alternatives?
Priority ERP is preferred for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. It is trusted by notable companies and offers long-term value and adaptability. Learn more
Implementation & Adoption
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions and self-service resources via Priority Xpert. Professional Implementation Services
What training and technical support is available to help customers get started with Priority ERP?
Priority provides professional services for configuration, data migration, and training during implementation. Customers can access tailored on-site and virtual training sessions, self-service resources via Priority Xpert (knowledge base, video tutorials, support tools), and post-purchase support for troubleshooting, system optimization, and updates. Professional Implementation Services
Support & Maintenance
What customer service and support is available after purchasing Priority ERP?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are provided via Priority's support page. Priority's Support Page
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers install updates themselves, ensuring their software version is current. Troubleshooting is available for the latest and second latest versions, with extended support for older versions available for an additional fee. Priority Support
Customer Proof & Recognition
Who are some of Priority's customers?
Priority serves a wide range of customers across industries. Notable retail customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. ERP customers include Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more customers
Has Priority ERP received industry recognition?
Yes, Priority ERP has been recognized by leading analysts such as Gartner and IDC, and is trusted by notable companies including Toyota, Flex, and Teva. It has also been ranked #1 by TEC in 2025. About Priority
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When was this page last updated?
This page wast last updated on 12/12/2025 .