Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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ERP software for food and beverage manufacturers

Get end-to-end visibility and control across procurement, process manufacturing, inventory, and compliance—so you cut waste, hit batch yields, and deliver fresh, safe products with confidence.

Request a demo
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Priority's AI-driven ERP supports food and beverage manufacturing every step of the value chain

Procurement and sourcing
Production & process manufacturing
Warehouse & inventory management
Retail & POS operations

Priority ERP solves the biggest challenges for F&B

Forecast demand accurately to cut waste and stockouts

Meet F&B regulations with confidence

Ensure quality in every batch

Manage inventory and deliveries efficiently

Improve margins and move faster with real-time financial clarity

Use historical sales, seasonality, promotions, and store/channel-level POS to forecast demand; plan procurement and production accordingly, apply FEFO for shelf life, and cut waste, stockouts, and overproduction.

Meet FDA/USDA/FSMA, EU 178/2002, and HACCP with batch/formula BOMs, lot & expiry tracking, cold-chain monitoring, multi-market labeling, and instant trace-backs even across retail/POS so recalls take minutes, not days.

Run recipes and formulas with variable batch sizes, precise ingredient control, yield targets, byproducts, and catch weights-plus in-process QC and lot traceability-so every run hits spec, whether batch or continuous.

Optimize put-away, picking, packing, replenishment, and cold-chain moves with WMS; plan routes, manage returns, and capture POD (even offline) to keep orders accurate, fresh, and on time.

Tie costing (standard vs. actual), landed costs, and inventory valuation directly to operations; analyze results across entities and profit centers with real-time dashboards for confident, margin-savvy choices.

Recognized in Panorama's Top 10 F&B ERPs

In its 2025 report, Panorama Consulting Group analyzes how to navigate Al-driven demand planning in the Food & Beverage industry, and recognizes Priority as a top solution for growing companies.

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Recognized in IDC® MarketScape

IDC® has recognized Priority as a Major Player in the Worldwide AI-Enabled Midsize Business Enterprise Resource Planning Applications 2025 Vendor Assessment.

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Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

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TEC® certifies Priority ERP for discrete and mixed-mode manufacturing

Download a detailed analysis of Priority ERP's leading solution for manufacturers.

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F&B manufacturing ERP features for quality, traceability, and growth

Embedded AI with aiERP

Priority's aiERP helps your teams work faster, make better decisions, and automate routine work without disrupting existing processes.
AI is embedded directly into the ERP, giving users answers, insights, and automation exactly where they work, reducing manual effort, accelerating decisions, and turning operational data into real, day-to-day business value.

With aiERP, users can interact with the system using natural language to query data, create business rules, and automate workflows; improve planning with AI-driven demand forecasting; optimize deliveries through intelligent route planning; generate smarter communications with AI-assisted content creation; and gain clearer visibility through AI-powered analytics, helping organizations respond faster, operate more efficiently, and stay in control as they scale.

Financial management

Stay on top of margins with accurate inventory valuation and costing, recognize revenue cleanly, control budgets, and consolidate entities. Profit-center statements turn numbers into actions while supporting compliance.

Quality management

Protect your customers and your brand by building FSMA/HACCP/ISO into daily work. Lot and batch tests route automatically for verification, MRB and RMA close the loop on issues, and audit trails keep you inspection-ready while reducing escapes and downtime.

Inventory & supply chain management

Get end-to-end lot/serial traceability, forecast demand to balance stock, buy from approved suppliers, and control shelf-life risk. Standard-vs-actual costing and landed-cost tracking keep ingredient and packaging margins accurate. Add predictive analytics for demand and sales to align production, replenishment, and promotions, and use proactive monitoring to surface financial and supply chain risks such as cost variances, expiry exposure, supplier delays, and margin drift before they hit service or cash flow.

Advanced manufacturing & industry-ready applications

Run batch production with confidence: MES-ready shop-floor connections, embedded KPIs for OEE/waste/throughput, scenario modeling for capacity and cost shifts, recipe and unit-of-measure flexibility, advanced MRP and scheduling, full lot/expiration control, recall readiness, supplier compliance, and audit logs.

Warehouse management system (WMS)

Keep the floor moving with optimized put-away, picking, packing, and replenishment, plus real-time visibility from receipt to dispatch. A configurable native mobile app fits your processes,so teams execute faster with fewer errors.

Distribution & delivery tracking

Plan and optimize routes on an interactive map tied to the WMS, handle undelivered goods and returns with ADP (advanced delivery planning), and equip drivers with a mobile POD (proof of delivery) app for navigation, tasks, signatures, photos, and offline work with auto-sync so customers get clear updates and on-time deliveries.

Product data management

Control recipes, multi-level BOMs, specs, and documents in one place, reuse them across sales, purchasing, costing, and logistics, and manage changes with PCC so everyone runs on the right version.

CRM

See your pipeline in real time, focus on the accounts that matter, improve forecasting, and coordinate with production and fulfillment to meet customer commitments.

Analytics & reporting

Generate reports with natural language and answer your own questions with self-service dashboards and reports tailored to operations, QA, and finance shared metrics that speed decisions and highlight where to improve.  

Multi-entity – Global solution

Purpose-built for the borderless nature of software and technology businesses, our multi-entity architecture enables tech companies to scale globally without the traditional operational friction. The platform seamlessly manages complex organizational structures with unified master data across subsidiaries, development centers, and international offices while automatically handling multi-currency transactions, country-specific tax requirements, and compliance regulations. With real-time consolidation that eliminates manual reconciliation between entities, technology executives gain an immediate holistic view of global operations, allowing for strategic resource deployment and faster market expansion—all while maintaining the agility that software-driven businesses demand.

Step into Priority ERP

Discover these features first hand:Take a product tour now

FAQs

How does a food and beverage ERP help F&B manufacturers?

By connecting sourcing, recipes/batches, quality, inventory/WMS, production, delivery, sales, and finance in one system. This ERP software for the food and beverage industry delivers end-to-end traceability, stronger compliance, better demand forecasting, lower waste, faster audits, and clearer margins.

Does Priority help with compliance and audits?

Priority records the who/what/when of every step, supports HACCP plans, lot and expiry tracking, electronic records, and audit trails—making inspections faster and documentation consistent.

Can Priority provide end-to-end lot traceability and fast recalls?

Yes. You can trace ingredients and packaging from supplier to finished goods and shipments, then execute targeted recalls in minutes rather than days.

What warehouse and delivery features are included for F&B?

A native WMS supports put-away, picking, packing, and replenishment; advanced delivery planning tools cover route planning, returns handling, and proof of delivery, fully connected to orders and inventory.

Does Priority integrate with retail/POS and other sales channels?

Yes. Sales flow back to the ERP in real time for inventory updates, demand planning, and accurate costing—ideal for producers with company stores, taprooms, or partner retail.

Ready to make business success your Priority?