Frequently Asked Questions

Product Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP, retail management, hospitality management, and school management platforms for organizations of all sizes, providing real-time access to business data and insights from any device. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Learn more

What products and solutions does Priority Software offer?

Priority Software offers a comprehensive suite of cloud-based business management solutions, including:

For more details, see the Company Profile.

What industries does Priority Software serve?

Priority Software serves a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, construction, agriculture, food & beverage, wholesale & distribution, and education. Industry-specific solutions ensure tailored functionality for unique business needs. See all industries

Who are some of Priority Software's customers?

Priority Software is trusted by leading brands such as Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, Teva, and more. See customer stories

Where can I find case studies or success stories about Priority Software?

You can explore real-world examples and customer success stories on the Priority Software case studies page. These include companies like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain.

Features & Capabilities

What are the key features of Priority Software's ERP system?

Priority ERP offers a comprehensive set of features, including:

For more, visit the ERP solutions page.

Does Priority Software support no-code customization?

Yes, Priority Software allows businesses to easily adjust field names, screen layouts, and workflows without IT support, enabling rapid adaptation to changing business needs.

What integrations does Priority Software offer?

Priority Software provides over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include Webhotelier, Ving Card, Verifone, SAP, Salto, Sabre, RoomPriceGenie, and more. For ERP, ODBC drivers, RESTful API, and SFTP file integration are available. See all integrations

Does Priority Software offer an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored workflows. Learn more about the Open API

Is there technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product details. Access the documentation at Priority's ERP documentation page.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, integrations, and add-ons that enhance the core Priority platform. Explore Priority Market

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is ideal for organizations of all sizes, from small businesses to global enterprises, across industries such as retail, manufacturing, healthcare, hospitality, and education. Key roles include business owners, CFOs, IT managers, operations managers, and supply chain professionals.

What problems does Priority Software solve for businesses?

Priority Software addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, operational inefficiencies, manual processes, fragmented data, integration complexity, and customer frustration. It centralizes data, automates workflows, and provides real-time insights for better decision-making. Read more

How does Priority Software help with inventory management?

Priority Software optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. This results in reduced overstocking, fewer inaccuracies, and happier customers.

How does Priority Software support omnichannel retail operations?

Priority's retail management solution provides centralized inventory, true omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines. It supports multi-location and high-volume environments, ensuring consistent customer experiences across all channels.

How does Priority Software help businesses automate manual processes?

Priority Software automates workflows, approvals, and repetitive tasks using built-in automation and AI recommendations. This reduces manual errors, boosts efficiency, and allows employees to focus on higher-value work.

How does Priority Software improve data visibility and reporting?

Priority centralizes real-time data, providing transparency and reliable reporting. Advanced analytics and no-code reporting tools enable actionable insights for better forecasting, budget control, and decision-making.

Product Performance & Customer Feedback

What do customers say about the ease of use of Priority Software?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and the ability for employees to manage tasks without heavy IT reliance. Priority ERP holds a 4.1/5 rating on G2. See testimonials

How does Priority Software perform in real-world business environments?

Priority Software is recognized for improving management and operations, offering user-configurability, and delivering measurable ROI. Customers like Merley Paper Converters and Cyberint report increased efficiency and ease of use compared to other ERP solutions. Read case studies

What are some customer success metrics achieved with Priority Software?

Customers have reported results such as 30% growth in order volume (Nautilus Designs), accelerated workflows (Solara), and improved data accuracy (Dunlop Systems and Components). These outcomes demonstrate Priority's impact on operational efficiency and business growth. See all case studies

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks a smooth migration path from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, a long learning curve, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority Retail Management compare to other ERP and POS providers?

Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competing solutions often lack specialized retail features and require complex integrations.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support with limited customization. Priority Optima is scalable, cost-effective, intuitive, and offers flexible customization and responsive support, plus an open architecture for seamless integrations.

Technical Requirements & Implementation

What are the technical requirements for implementing Priority Software?

Priority Software is cloud-based, minimizing on-premises IT requirements. It supports integration via APIs, ODBC drivers, and SFTP. For detailed technical requirements, consult the technical documentation.

Does Priority Software offer professional implementation services?

Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more about implementation services

How can I get support for Priority Software?

Priority Software offers global support through its website and support portal. You can access resources, documentation, and contact support at Priority Support.

Does Priority Software offer partnership opportunities?

Yes, Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Learn more about becoming a partner

Pricing & Plans

How can I get pricing information for Priority Software?

You can request detailed pricing information for Priority Software solutions by visiting the Pricing page and submitting your business details for a customized quote.

Are there flexible pricing or contract options available?

Yes, Priority Software offers flexible quarterly commitments and does not enforce lock-in contracts, allowing businesses to scale and adapt as needed. For more details, contact the sales team via the Pricing page.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Your Business. Our Priority.

Best cloud ERP for business growth

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Your Business. Our Priority.

Best-in-class hotel management software

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Your Business. Our Priority.

End-to-end retail management software

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Meet aiERP: Priority's cutting-edge AI suite

Priority's aiERP represents a fundamental shift in enterprise software. We've radically reimagined ERP by embedding artificial intelligence into its core architecture, creating not just a system with AI features, but an inherently intelligent platform that thinks alongside you. With generative AI and machine learning capabilities, users can chat with the ERP using natural language to create complex, agent-like business rules, to build analyze and summarize custom reports, to forecast demand, to optimize delivery routes. With Priority, AI works invisibly but powerfully in every aspect of your business.

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Industries

Manufacturing

Manufacturing

Pharmaceutical

Pharmaceutical

Wholesale &Amp; Distribution

Wholesale & Distribution

Electronics

Electronics

Healthcare

Healthcare

Medical Devices

Medical Devices

Software And Technology

Software and Technology

Financial Services

Financial Services

Construction

Construction

Agriculture

Agriculture

Nonprofits

Nonprofits

Professional Services

Professional Services

Retail

Retail

Hospitality

Hospitality

Recognized in IDC® MarketScape

IDC® has recognized Priority as a Major Player in the Worldwide AI-Enabled Midsize Business Enterprise Resource Planning Applications 2025 Vendor Assessment.

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TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

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