Priority Retail ERP is a cloud-based, modular ERP platform specifically designed for omnichannel retail businesses. It unifies inventory, order management, procurement, financials, POS, and unified commerce into a single system, helping retailers streamline operations, improve efficiency, and deliver seamless customer experiences. It is ideal for mid-sized to large retailers operating across multiple locations and channels. Source
Unlike generic ERP systems that require heavy customization for retail, Priority Retail ERP is purpose-built for the unique demands of retail operations. It includes native omnichannel inventory management, real-time POS synchronization, demand forecasting, and dynamic pricing, all designed to scale with seasonal peaks and adapt to fast-changing trends. Source
Priority Retail ERP addresses challenges such as disconnected systems, inventory inaccuracies, operational inefficiencies, lack of real-time insights, and fragmented customer experiences. It centralizes data, automates workflows, and provides tools for omnichannel order management, inventory optimization, and financial control. Source
Priority Retail ERP is used by leading retailers such as Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, and Hoka. It is also trusted by global brands in manufacturing, healthcare, and technology, including Toyota, Flex, GSK, and Teva. Case Studies
Priority Retail ERP has been recognized as a Top 10 Cloud ERP vendor in the 2025 Gartner Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs. Source
Key features include multi-location inventory management, omnichannel order management, retail-focused replenishment, procurement, financial management, POS integration, unified commerce, CRM, project management, HRM, business intelligence, supply chain management, WMS, and mobile ERP. Source
Yes, Priority Retail ERP is built for omnichannel operations, enabling seamless order management, inventory tracking, and customer engagement across online, in-store, mobile, and other sales channels. Source
Modules include inventory management, omnichannel order management, purchasing, retail replenishment, CRM, project management, HRM, portal generator, business intelligence, financial management, equipment rental, supply chain management, WMS, engineering, mobile ERP, and time & attendance. Source
Yes, Priority Retail ERP includes unified commerce and in-store POS software solutions as native modules, enabling retailers to manage all sales channels and in-store experiences from a single platform. Unified Commerce, POS
Priority Retail ERP leverages enhanced AI and automation, open architecture for integrations, and mobile-first design to deliver real-time insights, automated workflows, and anywhere access. Source
Yes, Priority Retail ERP is designed for mobile access, allowing users to manage operations and access real-time data from anywhere. Mobile ERP
Priority Retail ERP offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC, RESTful API, and SFTP for legacy integrations. Integrations
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. Open API
Yes, comprehensive technical documentation is available for Priority ERP, covering features, supported industries, and integration options. Documentation
Priority Retail ERP is best suited for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, and IT managers seeking to streamline operations, reduce costs, and enhance customer experiences across multiple locations and channels. Source
Priority Retail ERP provides multi-location inventory management, automated replenishment, and real-time visibility to optimize stock levels, reduce stockouts and overstocking, and improve inventory operations efficiency. Inventory Management
It enables efficient processing and fulfillment of orders across all sales channels, including online, in-store, mobile, BOPIS, click & collect, B2B, and cross-docking, ensuring timely delivery and customer satisfaction. Order Management
By automating workflows, centralizing data, and providing real-time insights, Priority Retail ERP reduces manual processes, improves resource utilization, and lowers IT and operational costs. Source
It centralizes customer data, supports loyalty programs, and provides omnichannel engagement tools, ensuring consistent and personalized experiences across all touchpoints. Source
It eliminates costly-to-maintain legacy systems, simplifies integrations, and enables easy introduction of new capabilities through its open architecture and modular design. Source
It provides retail-specific financial management tools, enabling complete financial control, multi-location reporting, and analytics for informed decision-making. Source
Priority Retail ERP centralizes supply chain management, providing real-time data, order tracking, forecasting, and efficient procurement planning and execution. Source
Customers praise Priority Retail ERP for its omnichannel functionality, ease of use, and ability to unify POS and back office operations. For example, Greg Porth (Finance, COWTOWN) highlights its total visibility, and Aviad Tsabary (CEO, Saar Ltd.) credits Priority for enabling growth and enhancing customer satisfaction. Cowtown Case Study, Saar Ltd. Case Study
Yes. Cowtown Retail Chain achieved complete process visibility, Saar Ltd. streamlined logistics and finance, and Naot Footwear credits Priority for enabling company growth. See more at Priority's case studies.
Customers consistently praise Priority for its intuitive interface and user-friendly design. Allan Dyson (Merley Paper Converters) notes that employees can manage daily tasks without relying on IT, and Tomer Lebel (Cyberint) finds Priority much easier to operate than other ERP solutions. Merley Case Study
Priority ERP has a customer satisfaction rating of approximately 4.1/5 on G2, with users highlighting its simplicity, configurability, and effectiveness. Customer Reviews
Microsoft Dynamics 365 requires heavy customization for retail and lacks smooth migration from Business Central. Priority Retail ERP is user-friendly, flexible, and customizable without IT support, and includes industry-specific features out of the box. Source
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority Retail ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. Source
Acumatica lacks industry-specific features and has a steep learning curve. Priority Retail ERP offers tailored retail solutions, ease of use, and flexible commitments with no lock-in. Source
Sage X3 focuses on accounting and requires coding for customizations. Priority Retail ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations. Source
These providers focus on POS and retail management but lack full enterprise management functionality and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and operational risk. Source
Priority Retail ERP stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, industry-specific features, and recognition by leading analysts. About Priority
Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. Implementation Services
Yes, Priority offers technology and AWS partnership opportunities for businesses and developers. Partnerships
Yes, the Priority Market is a dedicated marketplace for extended solutions and integrations. Priority Market
You can access guides, articles, and reports on retail ERP and omnichannel retail at the Priority Software resources section. Retail ERP Guide, Omnichannel Retail
This page wast last updated on 12/12/2025 .
Top 10 Cloud ERP vendor in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises
Recognized as a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP
Recognized as the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs
Specifically designed to address the unique challenges of retail operations, Priority cloud ERP for retail provides the tools needed to run an efficient and innovative omnichannel business.
Priority also offers a full-blown retail management system (RMS) that is built on the Priority ERP platform. It is the only modular solution of its kind for the retail industry that provides a single system, inclusive of ERP, unified commerce and POS products.
Plan, monitor, and control inventory levels for omnichannel retailing across various stores and warehouses to optimize stock levels, reduce stock outs and over-stocking.
Continuously ensure customer demand is met while improving inventory operations efficiency and reducing overall COGS.
Learn moreEfficiently process and fulfill orders across various sales channels (e.g., online, in-store, mobile) to ensure timely delivery and customer satisfaction with multiple fulfillment options including BOPIS, Click and collect, B2B and cross-docking, and more.
Learn moreAutomatically order and restock inventory to maintain optimal stock levels across all sales channels and ensure inventory availability and efficiency.
Meet customer demand while dealing with complex product lines, seasonal demand, and fast changing trends and multiple locations.
Learn moreMeet fluctuating customer demands and seasonal trends with real-time data, orders, forecasts, inventory balances, and lead time to perform efficient procurement planning and execution.
Learn moreGain complete financial control with retail-specific ERP functionality.
Manage finances across locations and sales channels with powerful reporting & analytics for informed decision-making.
Learn more
Enhanced capabilities for the Retail industry needs
What is a Retail ERP?
Retail ERP is software designed to streamline operations specific to the retail industry. It unifies functions like inventory management, sales, human resources, customer relationship management, financial accounting, and many others into a single system to improve efficiency, reduce costs, and enhance decision-making.
It is particularly critical in retail environments shaped by seasonality challenges and fast-changing trends and customer preferences, helping businesses stay agile and responsive, adjust operations dynamically, and ensure smooth and efficient operations.
With Retail ERP, businesses can manage multichannel operations, automate repetitive tasks, and gain valuable insights through centralized data analytics.
What is the difference between a Retail ERP and a generic ERP?
Traditional ERP systems are designed as general-purpose solutions that centralize business operations across diverse industries, focusing on broad modules like finance, HR, and procurement, while Retail ERP is purpose-built to streamline complex, retail-specific workflows to address the unique demands of retail operations, like integrating omnichannel inventory management functionalities, real-time POS synchronization, demand forecasting, and dynamic pricing algorithms.
Unlike traditional ERP systems that often need serious customization to handle the unique demands of retail, Retail ERP is designed specifically for the fast-paced, customer-focused nature of the industry. It's built to effortlessly scale during seasonal peaks or off-peaks and adapt quickly to shifting market trends.
What are the key features of retail-specific ERP solutions?
The key features that are important for retail specific ERPS are: Ongoing inventory management, POS integration, omnichannel CRM, omnichannel order management, retail specific replenishment, enhanced product catalog for fashion, shipping and delivery integration, multichannel and e-commerce integration, real-time sales data visibility, reporting and analytics, and much more.
How is ERP used in Retail companies?
In retail companies, ERP systems manage and streamline business operations. They are designed to provide a comprehensive, integrated view of the entire retail business, from supply chain management to sales and customer management. By providing real-time visibility into key business metrics, such as inventory levels, sales performance, and customer behavior, ERP systems help retailers make data-driven decisions to improve efficiency, reduce costs, and enhance the customer experience. Additionally, ERP systems can help retailers manage multiple sales channels, such as eCommerce platforms, marketplaces, and social media platforms, and provide a seamless shopping experience across all channels. Finally, ERP systems can help retailers gain a competitive edge in the retail industry by integrating all business functions into a single platform.
What are the key modules for Retail companies?
ERP systems for retail companies offer various modules to streamline and manage different aspects of the business. Inventory management is a critical module that tracks inventory levels, optimizes stock levels, and automates inventory replenishment, reducing stockouts and overstocks. The sales and customer management module tracks orders, manages customer information, and handles customer service to ensure a seamless customer experience. The supply chain management module manages the supply chain by tracking suppliers, procurement, logistics, and warehousing, ensuring the timely delivery of goods. The financial management module provides tools to manage financial processes such as accounts payable, accounts receivable, and financial reporting, providing better financial visibility and control. The matrix items module provides intelligent solution for managing and maintaining inventory on a two-dimensional matrix foundation, such as color and size. Finally, business intelligence and analytics modules offer real-time analytics and reporting tools to enable retailers to make data-driven decisions about inventory, pricing, promotions, and customer engagement.
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