Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Dec. 22, 2025
ERP

How Naot Footwear united global operations under one ERP system with Priority

Country:

Global

Website:

naot.com

About Naot

Teva Naot Company began its journey 80 years ago in Kibbutz Naot Mordechai in Northern Israel when the small workshop developed over the years into a shoe manufacturing plant and became the country's first brand to operate in the comfort footwear category. In 1986, the company entered the comfort footwear market and positioned itself as a quality shoe brand, combining handcrafted production with advanced technologies, and in 1989 broke into international markets under the Naot brand name. Today, Naot is a global company that exports to the United States, Canada, Australia, Japan, Singapore, and additional markets around the world.

 

Key results at a glance

1

centralized system

5+

export markets

100%

visibility into global operations

The Challenge

The challenge

As Naot expanded globally, the limitations of existing systems became critical obstacles. Idan Dahan, Commercial Vice President, describes the central challenge: “One of our biggest challenges was connecting all of our companies to one global system.” The company operated with a fragmented technological infrastructure that included three separate systems: two different ERP systems and a separate POS system. This fragmentation created multiple challenges:

  • Lack of data uniformity: Each system held different data, making it difficult to obtain a complete and accurate picture of the global business.

  • Operational complexity: Employees had to work with different systems, transfer information between them, and overcome incompatibility using numerous Excel files.

  • Limited control: It was difficult to manage and control global operations from Israel when each country or region operated on a different system.

  • Diverse needs: According to Idan Dahan, Naot was looking for “a solution for our points of sale as well as for logistics, finance, and manufacturing” – a comprehensive solution that would cover all aspects of the business.

  • Training complexity: Different systems were complicated to operate and required separate training, which slowed down the onboarding of new employees and made organizational knowledge management difficult.

The challenge was to find a solution that would unite all global operations, provide comprehensive capabilities for all business areas, and enable central control while maintaining local flexibility.

The Solution

The solution

Naot chose Priority as its global ERP solution, providing a unified system that covers all the company's global operations from the manufacturing stage through the supply chain to end-store management.

  • Unification into one global system: Idan Dahan relates, “Thanks to the Priority system, we organized everything into one system without separate interfaces that speaks the same language to all of our users.” This approach of using one centralized system, without complex interfaces, ensures smooth communication and consistent data for all global locations.

  • Comprehensive solution for all business areas: Priority provided all the required functionality: a point of sale (POS) solution, a logistics solution to manage the global supply chain, a financial solution for unified accounting management, and a manufacturing solution that manages production processes.

  • One unified database: “Priority was able to put everything into one system, into one database” – explains Keren Telias. This means all information – sales, inventory, manufacturing, finances – is in one database, accessible to all authorized users around the world.

  • Central control with global access: The system allows Keren Telias and the management team to control “everything from here in Israel, we have quick access to everyone's system.” This provides central control while enabling each location to operate efficiently.

  • Uniformity in processes and reporting: The advantage of one system is “the same language, the same reports, the same order and organization within the system: one world.” This ensures all locations operate according to the same processes and standards, which facilitates management, comparison, and decision-making.

  • User-friendly interface: Keren Telias emphasizes: “I love that Priority is user-friendly. Even if someone didn't know the system before, they can figure it out on their own, it's so easy, so intuitive, it's really very simple.” This intuitive interface is critical for a global company with many users at different knowledge levels.

  • In-depth characterization: Keren Telias identifies a critical success factor: “The most intelligent and most important things is proper, in-depth characterization, in collaboration with Priority. That was the key to our success.” Investment in accurate planning and characterization in collaboration with Priority ensured the system meets Naot Footwear's needs precisely.

The Results

The results

The implementation of Priority ERP provided comprehensive operational improvements that positioned Naot Footwear for sustained growth while eliminating data fragmentation and improving decision-making capabilities.

Executive usmmary

Naot Footwear achieved a fundamental transformation in managing global operations through Priority ERP implementation. The company eliminated three separate systems (two ERP systems and a POS system) and many Excel files, and established one unified database accessible to all stakeholders. This unification enables central control from Israel with immediate access to all global location activities. The system provides a comprehensive solution for points of sale, logistics, finance, and manufacturing, all operating in the same language with the same processes and reports. Priority's intuitive interface saved significant time in training new employees, and the system's advanced capabilities provide infrastructure for sustained growth in global markets.

Detailed operational improvements

System unification: Simplifying the complex

Priority delivered Naot's central goal of unifying fragmented systems. Keren Telias, CFO, describes the change:

“We had three systems: two ERPs, a POS system, and a ton of Excel files to overcome all of this. And Priority was just able to put everything into one system, into one database.”

Keren Telia, CFO, Naot Footwear

Before Priority
After Priority

Two different ERP systems, a separate POS system, many Excel files to bridge between systems

One unified system

Inconsistent data between systems

Consistent and accurate data

Difficulty getting clear visibility of the full business 

Complete visibility in real time of the global business thanks to one database that connects all information

Need for manual information transfer between systems

Automatic information transfer between modules and global companies

Compatibility challenges and data transfer errors

Improved data reliability

Operational impact:

The unification of all systems into one database fundamentally changed the way Naot Footwear operates. Sales teams can now access inventory information in real time without dependence on a separate POS system. Manufacturing teams see sales orders directly without manual transfers, accounting receives financial data automatically from all operational activity and management can analyze performance across all global locations with consistent data.

 

Global control: Centralization with flexibility

Priority transformed Naot Footwear's global management capability. Keren Telias emphasizes:

“I have control of everything from here in HQ, we have access to everyone's system.”

Keren Telias, CFO, Naot Footwear

Before Priority
After Priority

Limited control over remote locations

Full central control from HQ

Dependence on local managers for information

Immediate access to data from all locations

Delayed reporting from different regions

Real-time reporting from around the world

Difficulties in coordination between locations

Smooth coordination between locations

Each location operates differently

Standardized processes in all locations

Difficulty enforcing global standards

Enforcement of global policy

Strategic value:

The ability to control and monitor global operations from HQ provides multiple strategic advantages. Management can identify trends in different markets and transfer successful work methods between locations. Problems can be identified immediately and addressed before they spread. Global inventory management allows inventory transfer between regions according to demand. Strategic decisions are based on complete and up-to-date data from all markets.

For a company that exports to the US, Canada, Australia, Japan, Singapore and is seeking new markets, this central control is critical for efficient expansion and maintaining the quality and uniformity of the Naot brand worldwide.

 

Operational uniformity: “Same language, same reports”

Priority created operational uniformity that was not possible with multiple systems.

“The same languages, the same reports, the same order and organization within the system: one world.”

Keren Telias, CFO, Naot Footwear

Advantages of uniformity

  • Uniform business language: All locations use the same terminology, the same codes, the same data structure. This eliminates confusion and enables clear communication between teams in different countries.
  • Standardized reports: The “same reports” means a manager in the US sees the same type of report as a manager in Japan. This enables meaningful comparisons, identification of best practices, and decisions based on consistent data.
  • Standardized processes: The “same order and organization” ensures all locations execute processes the same way – from order receipt through production to shipping and accounting. This reduces errors, facilitates training, and ensures consistent quality.

Impact on growth

This uniformity is critical when Naot Footwear “is constantly looking for new markets to enter.” Entering a new market is easier when proven processes from existing regions can be replicated, and the same technological system can be used without the need to implement new systems or develop interfaces.

 

Ease of use: Fast onboarding and learning for new employees

Priority provides an intuitive interface that significantly accelerates employee onboarding.

“I love that Priority is user-friendly. Even if someone didn't know the system beforehand, they can figure it out on their own, it's so easy, so intuitive, it's really very simple.”

Keren Telias, CFO, Naot Footwear

Before Priority
After Priority

Long training and onboarding to multiple systems

Short and quick training on one system

Steep learning curve

Moderate learning curve

Dependence on experienced users

Quick independence for new users

New employees not productive for weeks/months

Quick productivity for new employees

High training costs

Reduced training costs

Comprehensive solution: Covering all business areas

Priority provided the comprehensive functionality that Naot Footwear required.

“We looked for a solution for our points of sale as well as for logistics, finance, and manufacturing.”

Idan Dahan, CCO, Naot Footwear

Point of sale (POS):

  • Retail sales management
  • Integration with real-time inventory
  • Multi-method payment processing
  • Sales analysis and purchasing patterns
  • Multi-currency support for global operations

Logistics solution:

  • Global inventory management
  • Supply chain planning and control
  • International shipping management
  • Inventory level optimization
  • Product tracking worldwide

Financial solution:

  • Global consolidated accounting
  • Multi-currency financial reporting
  • Cash flow management
  • Cost control and profitability analysis
  • Compliance with local regulations in each country

Manufacturing solution:

  • Production planning and scheduling
  • Raw materials and component management
  • Quality control
  • Manufacturing process tracking
  • Production workforce management

Integration value:

The real advantage is that all these solutions are integrated in one system. When a shoe is sold in a store in the US, inventory is updated automatically, the manufacturing need may be updated in the Galilee, and the profit is recorded in accounting. Everything in real-time, without manual data transfers or complex interfaces.

 

Flexibility and partnership: Keys to success

“The most intelligent and most important thing is proper, in-depth characterization, in collaboration with Priority. That was the key to our success.”

Keren Telias, CFO, Naot Footwear

Importance of characterization:

Investment in accurate planning and characterization at an early stage ensured the system meets Naot Footwear's needs precisely. Instead of starting with a basic implementation and discovering limitations later, the in-depth characterization enabled Naot Footwear to plan a comprehensive solution that covers all requirements.

Collaboration with Priority:

The collaborative work with Priority ensured the solution is adapted to Naot's unique processes: handcrafted production integrated with advanced technologies, global management, diverse markets with different requirements. Priority's experience in the retail and manufacturing sector was combined with Naot Footwear's knowledge in the footwear industry to create an optimal solution.

Flexibility for the future:

The system not only meets current needs but is planned for the future. As Naot Footwear continues to expand into new markets, Priority can expand with it, supporting additional currencies, additional languages, and different regulatory requirements.

Growth and stability: Infrastructure for the future

“We discovered that a strong ERP is a strong company, and that it enables our growth moving forward.”

Idan Dahan, CCO, Naot Footwear

Stability:

The choice of Priority was not only about current functionality but also about stability and continuity. A “strong company” ensures that Naot Footwear's investment will be preserved, that the product will continue to develop, and that support will be available long-term.

Opportunity for growth:

Priority provides the infrastructure for Naot Footwear's expansion plans. The system supports entry into new markets, addition of sales channels, expansion of product lines, and volume growth without the need for structural changes to the system.

Support for the company's vision:

“We're constantly looking for new markets to enter and bring tidings of comfort to.”

Idan Dahan, CCO, Naot Footwear

Priority enables them to do this efficiently, with standardized processes that can be replicated, unified data for decision-making, and central control that ensures each new market is coordinated with the global strategy.

 

Competitive positioning and vontinuation of tradition

Priority strengthened Naot Footwear's position as a global brand while preserving its Israeli roots:

 
  • Operational excellence: Efficient processes and accurate data support price competitiveness while maintaining margins.
  • Leading customer service: Quick access to information and uniform processes improve customer satisfaction.
  • Consistent quality: Standardized processes across all locations ensure every Naot shoe meets the same quality standards.
  • Growth in new markets: Flexible infrastructure enables quick entry into new markets while preserving tradition: ability to continue manufacturing in the Galilee while managing global operations.
  • Israeli brand uniqueness: Naot successfully combines its Israeli tradition (80 years, manufacturing from the Galilee) with sophisticated global operations.
 

Supporting company values

Priority enables Naot Footwear to live its core values:

  • Honesty, integrity and respect: Accurate and transparent data support ethical decision-making.
  • Family atmosphere and teamwork: A shared system strengthens the sense of “one world” and collaboration between locations.
  • Innovation: Advanced technology supports creative thinking and continuous improvement.
  • Purpose-driven determination: Real-time data enables focus on goals and progress tracking.
  • Open-mindedness: System flexibility allows adaptation to different requirements in different markets.
  • Commitment to high quality: Standardized processes and central control ensure quality.

Priority ERP transformed Naot Footwear from a company struggling with fragmented systems and operational complexity into a unified, data-driven organization with infrastructure for sustained global growth. As Keren Telias summarizes: “Priority took everything into one software, one database, and today I control everything from here in Israel… one world.”

 

This unification, combined with the user-friendly approach and support for all business areas, provides the operational infrastructure Teva Naot needs to continue bringing the Israeli comfort tradition to new markets around the world, while maintaining commitment to 80 years of excellence in manufacturing and service.

“We discovered that a strong ERP is a strong company, and that it enables our growth moving forward.”

Idan Dahan, CCO, Naot Footwear

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