Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Mar. 18, 2026
ERP

Agile manufacturing powered by agile ERP

Barry Spielman

Director of Product Marketing

Summarize with AI:

As digitization continues to make its way into every conceivable corner of the business world, manufacturers aren't immune to the fast-growing trend. Driven by changing customer expectations and the surge in customer demands, and the accelerated pace of innovation, today's manufacturers need to adapt – and fast, or risk being left behind. To maintain business continuity, boost efficiency and productivity, and run smarter, more efficient production processes, manufacturers large and small, are turning their attention to business management systems, such as ERP, to automate their workflows, meet delivery schedules on time, and budget.

While that's all well and good, for now, what about future ERP systems? Will they be able to effectively support production planning, documentation and reporting, logistics, and more, to drive the supply chain (and the end product), to the customer's door? In other words, how can today's ERP systems be primed, ready, and flexible enough to support agile manufacturing?

Let's take a look at what powers agile production processes, and just how agile and 'flexible' manufacturing ERP software needs to be to survive the next big digital wave.

What is agile manufacturing ERP?

Agile manufacturing ERP solutions are specialized software platforms designed to support rapid production shifts and real-time supply chain adjustments. These systems integrate modular production scheduling with live data analytics to allow manufacturers to respond instantly to customer demands and minimize waste during volatile market cycles.

Agile manufacturing ERP solutions are built for one thing: helping you move fast when everything around you keeps shifting. These platforms combine modular production scheduling with live data analytics so your team can react to customer demands in real time, cut waste on the fly, and keep production humming even when the market throws a curveball.

Think of it this way. Traditional ERP systems tend to box you into preset workflows. You plan, you execute, you follow the sequence. But what happens when a major customer doubles their order halfway through a production run? Or when a key supplier suddenly can't deliver? That's where agile ERP earns its name. Instead of forcing you to work around the system, it bends with you. Production schedules adjust. Inventory recalibrates. Supplier priorities reshuffle. All without grinding operations to a halt.

What are the manufactures “aches and pains”?

If you're a manufacturer or perhaps a key stakeholder in the supply chain, you're well aware of the long list of proverbial 'pain points' that keep production plant owners awake at night. Fueled by the unprecedented changes resulting from the pandemic, today's manufacturers are faced with constant supply chain disruptions. From materials and labor shortages, automation challenges, order backlogs, and competitive pricing, to new mandates in shipping and logistics and ever-changing regulations and compliance, the list is downright exhausting.

The average manufacturing plant, whether it churns out running shoes or horizontal stabilizers, often relies on a portfolio of hundreds of legacy standalone software applications. Some are proprietary, developed in-house to perform a specific function, while others may lack the required documentation. Other apps may be back-office only or running on unsupported operating systems. This eclectic mix of siloed apps is costly to maintain and update, putting production continuity, quality, and safety at risk.

The advent of even greater cutting-edge applications, namely 5G, will increase the challenge of running disparate solutions even further, and will grow exponentially for large manufacturers operating dozens or hundreds of individual plants. Case in point – If your business is agile, your ERP should be, too. Read on.

Agile Manufacturing & Industry 4.0 : is your ERP up for the challenge?

Agile manufacturing is more than just a catchphrase, it's a mindset. It's an approach a manufacturing company takes to produce products based on an agile manufacturing strategy companywide. This is achieved by integrating production processes, tools and training to enable manufacturers to respond quickly to customer needs and market changes, without jeopardizing product cost and quality.

Enter Industry 4.0. Over a decade ago, it called for a future of agile and affordable manufacturing processes connecting IoT, 3D printing, cloud computing, mobile devices, and big data. While it's still a tall order for many organizations, it did shine a light on the inflexibility of many manufacturers' operations, leaving them little choice but to change. With the help of Industry 4.0 and smart manufacturing initiatives, manufacturers, albeit, many at a snail's pace, learned to embrace digital transformation. New technologies, such as cloud, AI and edge computing, which have completely changed the IT landscape, have accelerated production workflows. Still, Industry 4.0's full potential has yet to be realized, as manufacturers continue to struggle to scale these advances throughout their operations.

For the multitude of manufacturers out there already (happily) using an ERP system to manage and control their operational and business processes, and for those who are looking to replace their legacy applications, know this: Agile manufacturing processes cannot stand alone. They must be supported by an agile ERP.

By leveraging an agile, open and flexible ERP's intelligent, automated workflows, BI tools, smarter asset management, and real-time business insights powered by data and AI, manufacturers can and will save valuable time, resources, and costs. An agile ERP enables manufacturers to quickly identify defects and take corrective actions, reduce material waste, maintain healthier assets, run leaner, more streamlined processes, satisfy shareholder and employee expectations, and meet the latest regulatory and industry requirements – all on a single platform.

Today, competitive dynamics and the pace of change are so quick, that most companies don't know what their business model will be in the next 2-3 years. Manufacturers need an ERP system that is designed to incorporate business agility and scalability, so they can change their business as they see fit, without changing their platform.

Trade in or trade-up: When should you bid farewell to your legacy systems?

The 4th Industrial Revolution is all about digital, and all about the here and now – smart factories equipped with AI robotics, data analytics, smart sensors, advanced automation, and advanced human-to-machine interfaces. It's about powering the end-to-end manufacturing process that transforms factories into smart environments, increasing interoperability between machines, logistics systems, and where work-in-process components on the shop floor can deliver real-time data to both back-end and monitoring systems.

Smart environments also drive real-time communication between multiple stakeholders, from suppliers to customers, and employees. The result? Increased productivity, efficiency and quality in processes, greater workforce safety by reducing jobs in dangerous environments, enhanced decision-making with data-based tools, and improved competitiveness by developing customized products.

To onboard and support a multitude of digital processes, vast amount of data from various sources, and easily integrate third-party products and applications, an ERP system will have to become the backbone that, in a word, holds it all together – connecting smart machines on the shop floor, powering AI-driven sensors, where billions of sensors are embedded into the environment to collect critical production data, and being able to aggregate, store, analyze, and share reams of new types of data.

There will be a sizable expectation of future ERP systems to go far beyond agile manufacturing and the smart factory, to be fully integrated with manufacturing execution systems (MES), essentially tracking and tracing every component, from cradle to grave. Next-generation ERPs must also offer robust planning functionality, and integrate analytics and machine learning into the mix, to support the next step, the move towards intelligent manufacturing.

Does your current manufacturing ERP have the necessary IT infrastructure, and the breadth and functionality of automated digital tools to power your production processes and keep up with this new paradigm? If the answer is no, there are viable solutions out there that address the real needs of growing manufacturing organizations – a hyper-connected ERP with a new level of interoperability between core business processes, external data, and IoT devices.

An agile ERP for an agile business world

Priority ERP helps manufacturing organizations to embed data insights into their business processes, identify and analyze manufacturing performance, automate procurement transactions, increase financial margins, and manage suppliers, capital, and risks, and use data to optimize processes, enhance supply chain agility, and better serve the modern customer. Built for today's manufacturers, Priority ERP is a highly scalable system, designed to keep pace with an organization's trajectory, with the ability to take on new markets and handle exponential increases in transactional volume, workloads, and amounts of data.

Priority serves an extensive range of manufacturing customers around the globe, including medical devices, electronics, software & technology, pharmaceuticals, retail, and many others. One such customer, Trutex, the UK's oldest and largest independent schoolwear manufacturer, first implemented Priority ERP in 2006, replacing their legacy standalone solutions with Priority, and consolidating their operational processes on a single platform. Trutex integrated Priority ERP company-wide, to automate and streamline stock control, stock forecasting, order fulfillment, procurement planning, warehouse management (WMS), and manufacturing processes, including managing their distribution center, and shipping directly to customers' shelves.

“We support three diverse sales channels, with different systems for wholesale, online, and retail, but only one pool of stock, making it nearly impossible to forecast demand and manage stock levels, resulting in overstocking in some areas, and shortfall in others,” said John Hogan, Group Supply Chain Director at Trutex. “Priority helped us simplify our complex processes, with better visibility of demand, and minimizing stock movements from our global factories, by moving stock only when needed. Tighter inventory control and demand forecasting helped us efficiently price our products, resulting in significant cost savings.”

When it comes the time to implement a new ERP in your manufacturing organization, or replace your current ERP system, Priority supports the next revolution in manufacturing and manufacturing management, setting the stage for true agile manufacturing processes, all powered by IoT, AI and advanced robotics, with a dedicated REST API, and a wide variety of innovative tools.

The future of ERP? With Priority ERP, the future is already here.

In this article we've covered

ERP
Business Management
Manufacturing
Technology

The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.