Frequently Asked Questions

Product Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP, retail management, hospitality management, and school management platforms for organizations of all sizes, providing real-time access to business data and insights. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. [Source]

What core modules are included in Priority ERP?

Priority ERP includes Financial Management, CRM and Sales, Supply Chain, WMS, Projects, Manufacturing, Retail, Mobile, Analytics and Business Insights, Inventory and Purchasing, Human Resources, Project Management, Service and Support, and Mobile ERP. All modules operate on a unified data model for seamless operations. [Source]

What industries does Priority ERP support?

Priority ERP supports manufacturing, electronics, financial services, medical devices and pharma, retail, software and technology, wholesale and distribution, and more. Industry-specific workflows and compliance frameworks are included to reduce implementation effort. [Source]

What deployment options are available for Priority ERP?

Priority ERP can be deployed in the cloud (SaaS), on-premises, or in hybrid configurations. All deployment models support full mobile functionality, and system upgrades are managed centrally. [Source]

How long does it take to implement Priority ERP?

Implementation time for Priority ERP ranges from a few weeks (using industry-specific off-the-shelf solutions) to 1–6 months for tailored workflows, multi-site setups, or legacy data migration. [Source]

Does Priority Software provide technical documentation?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation at Priority's ERP documentation page.

Features & Capabilities

What features make Priority ERP unique for SMBs?

Priority ERP offers a modular, all-in-one platform with native mobile apps, built-in business intelligence, configurable automation, and REST API support. It eliminates the need for third-party integrations between core functions, ensuring seamless operations and minimizing system fragmentation. [Source]

Does Priority Software offer an open API for integrations?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling businesses to create custom integrations and tailor their systems to specific needs. [Source]

What integrations are available with Priority Software?

Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations. Hospitality and Optima Marketplaces include integrations with Webhotelier, Ving Card, Verifone, SAP, SiteMinder, RoomPriceGenie, and more. [Source]

How does Priority ERP support automation?

Priority ERP includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency. No-code customization allows businesses to adapt workflows without IT support. [Source]

Does Priority ERP support mobile access?

Yes, Priority ERP offers native mobile applications for smartphones and tablets, providing real-time access to business data and workflows from anywhere. [Source]

What analytics and reporting capabilities does Priority ERP provide?

Priority ERP includes hundreds of pre-defined reports, no-code reporting tools, and embedded business intelligence for actionable insights and informed decision-making. [Source]

Use Cases & Benefits

Who can benefit from using Priority ERP?

Priority ERP is ideal for SMBs and mid-market companies in manufacturing, retail, distribution, services, electronics, pharma, and more. It is designed for business owners, operations managers, CFOs, IT managers, and sales/marketing leaders seeking scalable, efficient, and industry-specific solutions. [Source]

What problems does Priority ERP solve for SMBs?

Priority ERP addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. [Source]

How does Priority ERP help with inventory management?

Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in reduced overstocking and happier customers. [Source]

How does Priority ERP support business growth and scalability?

Priority ERP is cloud-based and modular, allowing businesses to scale from 10 to 50+ users and add functionality as they grow, without complex upgrades or performance issues. [Source]

What customer pain points does Priority address?

Priority addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, high IT costs, and challenges in synchronizing planning and execution. [Source]

Competition & Comparison

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. [Source]

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. [Source]

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. [Source]

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. [Source]

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. [Source]

How does Priority ERP compare to Epicor?

Epicor offers strong vertical solutions but requires businesses to commit to a single product, with no cross-industry solution. Priority ERP provides a unified platform with industry-specific modules and flexible deployment options. [Source]

Customer Success & Social Proof

What feedback have customers given about Priority ERP's ease of use?

Customers praise Priority ERP for its intuitive interface and user-friendly design. On G2, it has a rating of approximately 4.1/5, with users highlighting its simplicity, configurability, and efficient customer support. [Source]

Can you share examples of SMBs successfully using Priority ERP?

Yes. Dejavoo, a fast-growing payment solutions provider, used Priority ERP to improve supply chain, finance, and customer service. Gevasol, a manufacturer, coordinated international production and enhanced value chain visibility with Priority. [Dejavoo] [Gevasol]

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, Teva, and more. [Source]

What is the average ROI timeframe for an ERP solution like Priority?

The average ROI timeframe for an ERP solution for SMBs is 12–24 months post-go live, reflecting the time needed to recover the initial investment through increased efficiency and reduced costs. [Source]

Technical Requirements & Implementation

Is Priority ERP suitable for businesses with fewer than 50 employees?

Yes, Priority ERP offers scalable options with low initial overhead, making it feasible for small businesses. [Source]

Can Priority ERP scale as a business grows?

Yes, Priority ERP supports modular expansion and user growth, allowing businesses to add functionality and users as they scale. [Source]

How can businesses minimize disruption during Priority ERP implementation?

Start with essential modules, roll out in phases, and leverage vendor expertise to minimize disruption during implementation. [Source]

Should we choose cloud or on-premises deployment for Priority ERP?

Choose cloud deployment for lower upfront costs, scalability, and remote access. Choose on-premises deployment for full control and data sovereignty. The decision should depend on budget, compliance needs, and IT capabilities. [Source]

Support & Implementation Services

Does Priority Software offer professional and implementation services?

Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. [Source]

What support options are available for Priority ERP users?

Priority ERP users benefit from quick turnaround customer support, as highlighted in customer testimonials. Support includes onboarding, training, and ongoing assistance. [Source]

Does Priority Software offer a marketplace for extended solutions?

Yes, Priority Market is a dedicated marketplace for extended solutions, allowing customers to enhance their Priority ERP with additional modules and integrations. [Source]

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Your Business. Our Priority.

Best cloud ERP for business growth

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Best-in-class hotel management software

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End-to-end retail management software

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Meet aiERP: Priority's cutting-edge AI suite

Priority's aiERP represents a fundamental shift in enterprise software. We've radically reimagined ERP by embedding artificial intelligence into its core architecture, creating not just a system with AI features, but an inherently intelligent platform that thinks alongside you. With generative AI and machine learning capabilities, users can chat with the ERP using natural language to create complex, agent-like business rules, to build analyze and summarize custom reports, to forecast demand, to optimize delivery routes. With Priority, AI works invisibly but powerfully in every aspect of your business.

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Industries

Manufacturing

Manufacturing

Pharmaceutical

Pharmaceutical

Wholesale &Amp; Distribution

Wholesale & Distribution

Electronics

Electronics

Healthcare

Healthcare

Medical Devices

Medical Devices

Software And Technology

Software and Technology

Financial Services

Financial Services

Construction

Construction

Agriculture

Agriculture

Nonprofits

Nonprofits

Professional Services

Professional Services

Retail

Retail

Hospitality

Hospitality

Recognized in IDC® MarketScape

IDC® has recognized Priority as a Major Player in the Worldwide AI-Enabled Midsize Business Enterprise Resource Planning Applications 2025 Vendor Assessment.

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TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

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