Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides a modular, all-in-one solution with features including integration simplicity, no-code customizations, advanced analytics, built-in automation, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. Hundreds of pre-defined reports and no-code reporting tools enable actionable insights, while built-in workflows and AI recommendations improve operational efficiency. Learn more at About Priority.
Does Priority support industry-specific solutions?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific features ensure businesses receive solutions designed for their unique needs, unlike generic ERP systems. For example, Priority Retail Management delivers omnichannel commerce, POS, and centralized inventory management, while Priority Optima PMS provides unified hospitality management. Source: About Priority.
How does Priority handle automation and analytics?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. Advanced analytics are available through hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source: About Priority.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is especially suited for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source: Priority ERP Overview.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's integration simplicity, no-code customizations, advanced analytics, automation, and scalability help businesses achieve measurable results and long-term value. Source: About Priority.
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and seamless workflows. Source: manual.
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Source: Case Studies.
Who are some of Priority's customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source: manual.
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by analysts like Gartner and IDC. Unlike competitors, Priority offers modular all-in-one solutions, centralized data, and flexible, cost-effective plans. Source: About Priority.
Why should a customer choose Priority over alternatives?
Priority offers a modular, all-in-one solution with seamless workflows, centralized data, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, and built-in automation. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. These strengths make Priority a preferred choice for efficiency, adaptability, and long-term value. Source: About Priority.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services.
How easy is it to get started with Priority?
Priority makes onboarding easy with professional services for configuration, data migration, and training. Customers can access on-site and virtual training, as well as self-service resources like Priority Xpert, which includes a knowledge base, video tutorials, and support tools. Source: Professional Implementation Services.
What customer service and support does Priority provide after purchase?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are also provided. Source: Priority's Support Page.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions. Extended support is available for an additional fee. Source: Priority Support.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
